Marriott Bonvoy™

Marriott International

About this app

Unlock extraordinary travel experiences and hotel travel deals with the Marriott Bonvoy™ app: 
Best Rate Guarantee 
Get the best rate on your hotel travel when you book your travel reservations directly through the Marriott Bonvoy app.  
Flexible Cancellations 
Plans change.  That’s why we offer flexible, free cancellation hotel options when booking directly through the Marriott Bonvoy app. Use the app to adjust your travel plans with ease.  
Search Hotels, Book Stays, and Earn Rewards  
Search hotels and hotel packages and book your travel all within the app. Earn and redeem points for your stays booked directly with Marriott and reward yourself with a vacation. 
Our Commitment to Clean 
As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Use the app for contactless conveniences.  
Check-In to your Hotel On-The-Go 
Marriott Bonvoy members can check-in from anywhere with Mobile check-in. Just let us know when you're arriving, and you'll receive a notification when your room is ready. 
Manage your Marriott Bonvoy™ Account 
Check your point balance, view your stay history, folio, and more. 
Loyalty Offers and Features  
Take advantage of exclusive offers and content for Marriott Bonvoy™ members that you can use right away. 
Marriott Bonvoy™ also offers free WiFi for Bonvoy members at most hotels. Not a Marriott Bonvoy™ member? Download and join, all through the app. 
Order Food and Drinks  
Order ahead while you’re out exploring. Browse and order food and drinks from your hotel’s menu at participating properties, and it will be ready when you return. 
Contactless Access to Hotel Keys and Amenities  
Never worry about losing your key card again. The Marriott Bonvoy™ Mobile Key can be used to open your hotel room and easily access any hotel amenity. 
With Mobile Key, you can get to your room faster. Use it to open your room, parking garage, fitness center, lounge, and pool. 
Convenient Ways to Chat During your Stay 
Mobile Chat lets you talk directly to your hotel. Available just before, during, and even after your stay, ask the front desk for local recommendations, request amenities, and more while on the go. 
Need something? Mobile Requests gives you a list of amenities to choose from to customize your stay, or even ask for something you forgot, like a comb or toothpaste. 
Marriott Bonvoy Hotel Brands  
Use the Marriott Bonvoy™ app to book hotel stays with any of our 30 brands, including AC Hotels by Marriott®, Aloft® Hotels, Autograph Collection® Hotels, Bulgari, Courtyard®, Delta Hotels®, Design HotelsTM, EDITION®, Element®, Fairfield Inn & Suites®, Four Points® by Sheraton, Gaylord Hotels®, JW Marriott®, Le Méridien®, Moxy® Hotels, Marriott Executive Apartments®, Marriott Hotels®, Marriott Vacation Club®, Protea Hotels®, Renaissance® Hotels, Residence Inn®, Sheraton®, SpringHill Suites®, St. Regis®, The Luxury Collection®, The Ritz-Carlton®, TownePlace Suites®, Tribute Portfolio®, W® Hotels, and Westin® Hotels & Resorts 

Ratings and reviews

What good is an app if it doesn't work? This was previously: Ever since the complete renovation of the app, it is less than functional. The ads and attempts to sell me a credit card work just fine but the important data like checking in and digital keys fail to work. It takes so much bandwidth to operate that I must be with a perfect signal or Wi-Fi to function properly. This was my previous review: this is a really simple app to use and provides access to all of the information you might need.

Generally the app works well, but for the life of me I cannot figure out why Marriott can't get the mobile key part working correctly. It has worked once for me, out of hundreds of properties where I have attempted to use it over the years. They can't just blame the phone or a corrupt cache because I have tried with three different models of Samsung phone over the last few years (meaning after many reinstalls of the app and across different versions. Get your act together and please test it!

Love the app, just down loaded it for this trip, already booked two different hotels enroute. Great search by city, ability to enter and save preferences. I was able to login with my old credentials (sorry been several years since I have needed a hotel) and it found my points and easy to use points while booking. Also like the check out feature and we don't have to go by the front desk and tell them!

What's new

New Hotel-specific promotions and offers
We now require a device PIN to request a mobile key
Anchored filter placement on the hotel search results screen
Fixed maps “Search this Area” to reflect the current location. Updated the display of the summary of charges
Squashed several bugs, including fixing the “Book Again” button result