
Wylie Sword
It started out great about 5 years ago, then after a couple of years, the app updated, and then it constantly crashed, I reached out to the developers by email and they actually tried to fix the issue and responded to my emails but the app still crashed. I just gave up and uninstalled the app... after about a year later, I decided to give the app a try, and it worked flawlessly other than it going into safe mode if you open the door. Then,just turn off the unit and start over. 4 stars for them.
58 people found this review helpful
Premier Specialty Brands, LLC
January 21, 2025
Hi, sorry to hear you’ve been experiencing some crash issues. Please contact us at https://www.masterbuilt.com/pages/contact-us and share as much information as you can. We will definitely investigate your case. Thank you for posting!