MBTA mTicket

MBTA

About this app

Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket!

With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, 10 Ride, and Monthly tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket!

Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket.

Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app!

We are making the app better everyday! Let us know what you think at www.mbta.com/mticket

Features:

● Secure ticket purchasing with your credit or debit card
● Your smartphone is your ticket
● Never worry about zones again -- just select your origin and destination to purchase
● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen
● Check Commuter Rail schedules, maps, and service alerts
● Brand new offers from JustRide and the MBTA


Please note that support for Android beta versions or experimental features is not guaranteed and customers using Android beta versions or experimental features do so at their own risk.

Ratings and reviews

This app is okay but it has one really annoying "feature" and that is that you cannot add a payment card prior to making a purchase. I ride the commuter rail very infrequently and for whatever reason it lost the card info from the last time I bought a ticket. I'm not good with the on-screen keyboard on my phone and when I went to purchase a ticket just now, it took forever because I had to re-enter my credit card info. It would have been much better if I could have done that beforehand, but that apparently is not possible. Also this is NOT the fault of the app, but the fact that the commuter rail and subway use completely different payment systems is ridiculous. A CharlieCard would be 10x easier to use than this app.

I can't rely on this app. Every once in a while it randomly stops accepting any debit cards. Same error. I've checked my cards, with the banks, everything on my end is fine. Last time this happened I had to uninstall and reinstall the app a few times and the error stopped, but that isn't working this time. I emailed last time but honestly it didn't help and I don't want to go though it again. Guess I'm back to buying paper passes at South Station, seems to be the only reliable way.

The interface isn't intuitive, but easy enough to use after you get the hang of it. Payment can be a pain, because the app demands you enter your card's CVV code before every purchase. It would be nice if the app were interoperable with Google Pay the way the iOS version is with Apple Pay.

What’s new

This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers.