MBTA mTicket

3.4
1.52K reviews
500K+
Downloads
Content rating
Everyone
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Screenshot image
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About this app

Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket!

With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, 10 Ride, and Monthly tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket!

Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket.

Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app!

We are making the app better everyday! Let us know what you think at www.mbta.com/mticket

Features:

● Secure ticket purchasing with your credit or debit card
● Your smartphone is your ticket
● Never worry about zones again -- just select your origin and destination to purchase
● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen
● Check Commuter Rail schedules, maps, and service alerts
● Brand new offers from JustRide and the MBTA


Please note that support for Android beta versions or experimental features is not guaranteed and customers using Android beta versions or experimental features do so at their own risk.
Updated on
Apr 15, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
1.47K reviews
Chris McCabe
May 20, 2024
*Edit* - Seems there's a new 2024 feature wherein if you activate your flexpass, then close the app, then bring it back up, it does NOT default to your active ticket on the main screen. I assume they are now trying to trick people into activating an extra ticket on the return trip. The "Alerts" button should be on the app's homepage given that the trains are delayed all the time. Instead, you have to click on a tiny thing in the upper right hand corner and then select from a utilities list.
33 people found this review helpful
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Jüri Kiin
September 17, 2024
It gets the job done, but it's nowhere near as good as it could be. The app should have native alerts, schedules, and realtime train locations. Additionally, I'd love to have a home screen widget that has my active ticket, so I wouldn't have to keep the app open while on the train or scanning at north station. Also, why link to the transit app? If that data is available, why not build that in natively? This app could be amazing, but is lacking a lot of native features to really excel
1 person found this review helpful
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A Google user
December 5, 2019
This app is okay but it has one really annoying "feature" and that is that you cannot add a payment card prior to making a purchase. I ride the commuter rail very infrequently and for whatever reason it lost the card info from the last time I bought a ticket. I'm not good with the on-screen keyboard on my phone and when I went to purchase a ticket just now, it took forever because I had to re-enter my credit card info. It would have been much better if I could have done that beforehand, but that apparently is not possible. Also this is NOT the fault of the app, but the fact that the commuter rail and subway use completely different payment systems is ridiculous. A CharlieCard would be 10x easier to use than this app.
55 people found this review helpful
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MBTA
December 11, 2019
Thanks for the feedback!! We completely understand the frustration with not being able to add a credit card prior to purchasing a ticket. A work around for this has been talked about and hopefully something will come of it in a future release. MBTA mTicket Team

What’s new

This app update provides faster load times and modernizes the appearance. Along with bug fixes, we’ve made improvements to accessibility features, including greater support for screen readers.

App support

About the developer
Massachusetts Bay Transportation Authority
techinnovation@mbta.com
10 Park Plz Ste 3910 Boston, MA 02116 United States
+1 857-248-7731

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