MBTA mTicket

3.5
1.4K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Buy a ticket anywhere, anytime - in seconds. The Official MBTA mTicket App is like a ticket office in your pocket. Your smartphone is your ticket!

With the new MBTA mTicket App for Commuter Rail and Ferry, you can securely purchase MBTA Commuter Rail and Ferry Single Ride, Round-Trip, 10 Ride, and Monthly tickets in seconds. Purchasing a ticket is easy: select your trip & ticket type, enter your payment card information and your smartphone is your ticket!

Never lose your ticket again! Once you purchase your ticket, it will always stick in My Tickets. Need to replace your phone? No problem -- we can easily transfer any purchased ticket.

Want to check your schedule or service updates? You can check schedules and T-Alerts right from inside the app!

We are making the app better everyday! Let us know what you think at www.mbta.com/mticket

Features:

● Secure ticket purchasing with your credit or debit card
● Your smartphone is your ticket
● Never worry about zones again -- just select your origin and destination to purchase
● Never lose your ticket -- tickets can be easily transferred if your phone is lost or stolen
● Check Commuter Rail schedules, maps, and service alerts
● Brand new offers from JustRide and the MBTA


Please note that support for Android beta versions or experimental features is not guaranteed and customers using Android beta versions or experimental features do so at their own risk.
Updated on
Sep 3, 2021

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
3.5
1.4K reviews
A Google user
December 5, 2019
This app is okay but it has one really annoying "feature" and that is that you cannot add a payment card prior to making a purchase. I ride the commuter rail very infrequently and for whatever reason it lost the card info from the last time I bought a ticket. I'm not good with the on-screen keyboard on my phone and when I went to purchase a ticket just now, it took forever because I had to re-enter my credit card info. It would have been much better if I could have done that beforehand, but that apparently is not possible. Also this is NOT the fault of the app, but the fact that the commuter rail and subway use completely different payment systems is ridiculous. A CharlieCard would be 10x easier to use than this app.
24 people found this review helpful
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MBTA
December 11, 2019
Thanks for the feedback!! We completely understand the frustration with not being able to add a credit card prior to purchasing a ticket. A work around for this has been talked about and hopefully something will come of it in a future release. MBTA mTicket Team
A Google user
January 19, 2020
I can't rely on this app. Every once in a while it randomly stops accepting any debit cards. Same error. I've checked my cards, with the banks, everything on my end is fine. Last time this happened I had to uninstall and reinstall the app a few times and the error stopped, but that isn't working this time. I emailed last time but honestly it didn't help and I don't want to go though it again. Guess I'm back to buying paper passes at South Station, seems to be the only reliable way.
22 people found this review helpful
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MBTA
March 11, 2020
I am sorry to hear that you have had issues purchasing tickets through the App. Unfortunately, the only way to see why the card is being declined is to email customer support. I recommend emailing customerservice@keoliscs.com if this is to happen again. MBTA mTicket Team
A Google user
May 14, 2019
I am pleased with the app. It has worked flawlessly for me so far. Everything it purports to do it has done. There are some areas that could be improved. 1. Add a card, manage cards, without requiring a purchase. Lo importance. 2. App often restarts when selecting it from running apps when it is not the app with input focus. This is annoying, especially when selecting the app to show the conductor your activated ticket; mid importance. 3. Track Assignment Notification. It would be GREAT if one could receive an alert with track assignment for the train at South Station!!! There's always a crowd of people blocking the center of the station, staring up at the board. If you are reading a book or having a drink as you wait you have to often glance up at the board or monitor; mid importance. 4. Download ticket history. Would be convenient for QTE FSA claims and tax returns if the app would email a ticket history with prices paid; mid/hi importance. 5. Keep live schedule working. The feature that shows the train location on the schedule often (usually) hangs. 6. Pay for parking. Why must I use another app, form another vendor, to pay? Add it to this app!
20 people found this review helpful
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MBTA
May 16, 2019
Thanks for the feedback!! Always great to hear ways on how to improve the App. Will definitely be bringing this to the attention of the App Developers. If you would like to further discuss ways to improve the App, please do not hesitate to reach out to mticketing@mbta.com. MBTA mTicketing Team

What's new

This version contains several under-the-hood improvements for future releases