This app is now so ugly. Used to be straightforward and convenient. Now you even have ads built in. What next? Also more difficult for the conductor to read. Why does schedule and alerts open in Web browser? Only good thing here is the account so no worries when I switch phones. Also, what's with cracking the screen brightness to max when to activate the ticket?
The app doesn't return to the screen it was left on. This is a giant waste of time for the fare collector. You either can't use your phone until the collect tickets or it takes many (slow) clicks to get back to your ticket.
The "Alerts" button should be on the app's homepage given that the trains are delayed all the time. Instead, you have to click on a tiny thing in the upper right hand corner and then select from a utilities list. There's plenty of room for a couple more buttons on the first page! Why do you still choose to inconvenience us?
How about bulk select and activate tickets for riding with multiple other people?
I think the MBTA app works great. The new version is an improvement over the old one. The schedule is accurate. Buying a ticket is very easy. When you have to change your payment method it is quite clear how to make that happen. The app has user warnings to confirm that you are doing what you want to do. It has never frozen while I'm using it. The user interface is attractive and easy to navigate. In short, it is a very convenient way to keep your ticket always handy and available. I highly recommend it and encourage those who haven't taken advantage of this method to give it a try. It will save you both time and trouble.
There is no way to save credit card info in the app before fully submitting a ticket purchase. This makes the first purchase a hassle when you are trying to quickly obtain a ticket. You should be able to enter CC info ahead of time, prior to purchase. If you switch credit cards, your phone, or need to reset your existing phone, you will be back to square one and fumbling with CC entry at just the wrong time.
- Monthly tickets now only need to be activated once.
- Stations now include the zones they are in when choosing an Origin and Destination.
- Easier to read animated timestamp once a ticket is activated.
- Critical bug fixes and optimizations