Public Storage

4.5
37.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

We take the stress out of storage. Now we've made your self-storage experience even easier. With the Public Storage app, you have everything you need to manage your space in the palm of your hands: gate access, bill pay, account management, customer support and more!

OPEN GATES & DOORS:
Breeze right past the keypads at virtually every location. Just tap your phone and go. Once you’re within range of a gate, door, or elevator, you gain access to your self-storage space with a touch. So every visit to your Public Storage unit is speedier.

PAY YOUR BILL:
Monthly payments are a snap. Pay your bill or activate AutoPay with one tap. Get notified when rent is due so you’re always on time and freed from late fees.

KEEP YOUR ACCOUNT IN CHECK:
Manage one or multiple accounts and storage units, all in one place. Update your payment preferences and other settings without a call to customer service or visit to your local Public Storage facility.

TALK TO THE SUPPORT TEAM:
Get the help you need, right when you need it. Find answers to critical questions. Call for instant support from our friendly customer service team. Drop us a quick note for important, but less timely storage needs.

ABOUT PUBLIC STORAGE:
Since opening our first self-storage location in 1972, we’ve grown to become the largest owner and operator of storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we have the space you need right in your neighborhood.

With storage spaces of all sizes, there’s always a storage unit near you that lets you make room in your garage or basement, store your car or RV and find a temporary place for your furniture. Plus, flexible month-to-month contracts mean you can adjust your storage space to your short-term or long-term needs.
Updated on
Nov 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
37.1K reviews
Alessandra Antonio
February 7, 2024
Robert, the property manager, was an incredible help during the rental of my first storage unit! I chose them because it's an extremely well maintained place with affordable price. All staff were courteous, polite, and professional. The location is excellent, and the amenities are great. I'm grateful that my belongings are safe. Thank you, guys, for everything! it's well recommended. Yes! App was downloaded/used. It can unlock/open the gates and doors for keyless access. Just loved it!☆thanks!
28 people found this review helpful
Did you find this helpful?
Public Storage Apps
February 6, 2024
Hi Alessandra, We're happy you found Robert to be so friendly and helpful during your visit with us. Please do try our app and let us know what you think. Thank you for taking the time to share your thoughts.
Jenny Kelly
January 30, 2024
The app won't open and I've had nothing but problems with my unit. They put their own lock on without contacting me and charged alot more for several months when I could've just come out and put my lock on correctly. I just thought the rent had increased. Then when I went to my unit and couldn't get in, I called the phone # in the app 4 different times and let it ring over 14 times and mo one answered. After I left, I was able to find a toll-free # and the guy gave me the wrong combination and t
36 people found this review helpful
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Public Storage Apps
January 13, 2024
Hi Jenny, Thanks for bringing this to our attention. In case it is helpful, please make sure to have Bluetooth enabled. If you are still having issues, please let us know your location and account information at support@publicstorage.com.
Coty Dial
February 22, 2023
I like the app. Kudos to the programmer /creator. I don't care for public storage so much anymore. If you ever have an issue with being late, they aren't willing to work with you. But my main issue is with how they start your monthly rate off at a great amount. I've had a unit for 2 years with them and I started out paying $90 which was a promotion. After the promotion it went up to $191 which was fine but maybe 3 months after that my rent increased, then again, & again. Now it's $341.
51 people found this review helpful
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Public Storage Apps
February 26, 2023
Hi Coty, We value your feedback. Please send your issue and account information to support@publicstorage.com so we can look into this. -Liset

What's new

Performance improvements and support for insurance.