Public Storage

4.5
39.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

We take the stress out of storage. Now we've made your self-storage experience even easier. With the Public Storage app, you have everything you need to manage your space in the palm of your hands: gate access, bill pay, account management, customer support and more!

OPEN GATES & DOORS:
Breeze right past the keypads at virtually every location. Just tap your phone and go. Once you’re within range of a gate, door, or elevator, you gain access to your self-storage space with a touch. So every visit to your Public Storage unit is speedier.

PAY YOUR BILL:
Monthly payments are a snap. Pay your bill or activate AutoPay with one tap. Get notified when rent is due so you’re always on time and freed from late fees.

KEEP YOUR ACCOUNT IN CHECK:
Manage one or multiple accounts and storage units, all in one place. Update your payment preferences and other settings without a call to customer service or visit to your local Public Storage facility.

TALK TO THE SUPPORT TEAM:
Get the help you need, right when you need it. Find answers to critical questions. Call for instant support from our friendly customer service team. Drop us a quick note for important, but less timely storage needs.

ABOUT PUBLIC STORAGE:
Since opening our first self-storage location in 1972, we’ve grown to become the largest owner and operator of storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we have the space you need right in your neighborhood.

With storage spaces of all sizes, there’s always a storage unit near you that lets you make room in your garage or basement, store your car or RV and find a temporary place for your furniture. Plus, flexible month-to-month contracts mean you can adjust your storage space to your short-term or long-term needs.
Updated on
Nov 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 2 others
Data is encrypted in transit
You can request that data be deleted
Committed to follow the Play Families Policy

Ratings and reviews

4.5
38.8K reviews
Ana Falconer
April 3, 2024
I love that you can open doors and elevators on the app!! So convenient!! Especially since i have to remember a lot of random numbers for a lot of different things. So its super cool when my anxiety kicks in because there's 8 people behind me waiting to get in and all of a sudden i cant compute what numbers even are and its cold and snowing... its timed like this where the app literally rescues me by being able to operate doors from my phone on the app!! 😫 its also very easy to pay your bill.!
21 people found this review helpful
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Marie. Boudreaux
May 4, 2022
Can never get in app to pay my bill. Worst EVER! So frustrating. They don't take pmts over the phone yet they can't wait to tack on that $30 late fee. A few more days they add the lien fee of $60. So now you get to pay the extra $90 while they continue to threaten to auction everything you own. My rental charge has gone from $1 (first month promotional charge) to $100 to $145 to now $175. in 6 months. What will it be next? Searching desperately for place to move to so I can get the hell OUT!
268 people found this review helpful
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Public Storage Apps
May 14, 2022
Hi Marie, We're sorry to hear you're having trouble. Please email your account information to support so we can look into your app concerns. -Liset
jeff ducpham
September 6, 2023
App is only good for maintaining payment accounts. Other than that the wireless/hands free feature to open the gate is unreliable on both sides. Apparently it's not reliably recorded on Public Storage's systems, so you can expect a call from them telling you that you have to properly exit the facility. Don't bother with it, just use the keypad. Annoying to staff, and annoying to me. Garbage!!
169 people found this review helpful
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Public Storage Apps
September 6, 2023
Please uninstall the app and re-install, enabling all permissions when prompted. Enabling all permissions is necessary to open gates/doors/elevators or use any other features with the App. If you are still having issues, please let us know your account information and issue at support@publicstorage.com.

What's new

Performance improvements and support for insurance.