mbrace

Mercedes-Benz USA, LLC

About this app

Designed for owners with model year 2017 and 2018 vehicles. The mbrace app lets you manage your vehicle on-the-go with features that allow you to:

Start the engine
Lock or unlock the doors
Locate and monitor your vehicle
Send an address to your navigation
Activate the horn and lights
Access your vehicle on Apple Watch
Contact your preferred service or sales dealer
View manuals and how-to videos
View recently activity and get notified of updates and offers
Get help from a Product Concierge
Access Roadside Assistance
Discover exclusive perks at partner resorts
See the latest news from Mercedes-Benz

*Features are subject to vehicle hardware and network coverage. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes-Benz Digital Extras. Model year 2019 and newer vehicles are equipped with Mercedes-Benz Digital Extras. Check with your dealer for details.

Ratings and reviews

Installs fine, allows me to login and successfully pulled up account. That is where it ends... I can't register a vehicle, select a preferred dealer, update my address or anything in this app. Literally anything I try to do just says that "This feature is unavailable" and to "try again later" but it never works. Definitely needs work. Basic functionality is dead on arrival apparently.

Paid for subscription and have yet to get into the app and have it work. Either I can log in and no functionality, or now it says my car isn't eligible when it is and won't let me continue, can only exit. I've called about once a month for almost a year now and they keep telling me it's a known app issue and I've been escalated. Have yet to get this to work. FIX THE APP!!!

I've used mbrace with my car now for years. with every update, it becomes less responsive. I can lock my car remotely, but that's where it ends. I was able to consistently check internal temperature and remote start. Recently, it can not perform those tasks, and regardless of my location, even standing next to the car, the problem is on my end.

What’s new

We are continually working on further improving the mbrace app and therefore undertake regular app updates. This update encompasses the following changes:
Technical Updates