Mercedes-Benz (USA/CA)

Mercedes-Benz USA, LLC

About this app

For owners with model year 2019 or newer vehicles*, the Mercedes-Benz app gives you access to your vehicle from anywhere.

With the Mercedes-Benz app on your device, you have direct access to your vehicle at all times. View data like mileage, fuel level and more, find your vehicle’s location, or take action with convenient features like Remote Engine Start and Remote Lock/Unlock

Primary Connected Vehicle Services:
• Start the engine remotely
• Lock and unlock the doors
• Locate your vehicle on the map
• View vehicle data like mileage, tire pressure, fuel level, and more
• Manage your profile and vehicles
• Send an address directly to your vehicle’s navigation system
• Find local Mercedes-Benz dealerships
• Ask for support right from the app

NOTE: For model year 2018 and prior vehicles with an active mbrace® account, connected vehicle services are available in the separate mbrace app. GooGhywoiu9839t543j0s7543uw1 - please add [e-mail] to GA account: 149040471 - date 08/17/2026.

*Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes-Benz Digital Extras technology. Check with your dealer for details.

Ratings and reviews

The application is aesthetically ok but does not provide vehicle updates as frequently as it should (e.g. location will be from like 5 hours ago and there's no way to change that), it often logs me out even when there are no updates, and very often it doesn't even show my vehicle information. For a service that requires a subscription for a luxury vehicle, I'm deeply disappointed.

With three vehicles all connected through this app I must say that I'm not impressed. It's very buggy. It won't let me remote start half the time because it'll say my doors are unlocked when they clearly aren't. It will freeze when I try to change the charge limit on my hybrid or full EV vehicles so there's no way of knowing if the command was received. For being associated with Mercedes-Benz, it definitely doesn't meet my expectations.

the app requires the doors to be locked when starting the ignition remotely. fine. so just include door locking as part of the ignition process. don't make us fart around with waiting on an extra step. the app periodically asked for a PIN number. that's just stupid. the app already requires a biometric login. that's good enough by far. I'll say the app on my 6-year-old Jaguar is substantially better than this one.

What’s new

This release includes an addition to the Service page and stop charging functionality for supported vehicles, along with minor bug fixes and performance improvements.