MySilknet

Silknet

About this app

MySilknet App is created to make everyday telecom service management simple, fast and convenient.

With a user-friendly interface, you can manage your mobile and fixed services, control your balance, purchase packages, make payments, access personalized offers and manage your home internet settings directly from your phone.

The app helps you stay connected and gives you more control over your Silknet services without the need to call support or visit a service center.

With MySilknet App, you can:

Check and top up your balance
Automatically refill your own or another user’s balance
Purchase internet, voice, SMS and mixed bundles
Manage mobile services and active packages
Manage fixed internet and other fixed services
View and pay bills
Change Wi-Fi name and password directly from the app
Access personalized offers in the For You section
Activate benefits and special promotions
Track service information in one simple digital space

Ratings and reviews

Semi-working app. Even though there is an option to pay with GPay, you can't really do that due to the messed up UI. The buttons are not doing what you think they doing. The conversations with the support are not visible once again due to messed up UI. Please fix you UI.

Registering is simply impossible, 10 separate times I've tried to and each time I get the code, enter it and the result is "Incorrect code". Tried registering on the website after this, I enter the code and finally get a different message! "User blocked" it tells me. Wow, thanks!

The old design was much more useful. The new one is overloaded by adds and huge interface elements, hard to figure out how to do a basic stuff. The new identify verification step looks concerning. I've bought the sim card in the official office by passport. Also there is no way to see the sim expiration date now. Disappointing.

What’s new

What’s New?


Now you can link your SilkGo accounts directly in the mySilknet app.
Manage your linked SilkGo accounts easily in one place.
Browse and buy packages for SilkGo accounts directly from the app.
Improved performance for a smoother and faster experience.
Bug fixes and general enhancements.