Philippine Airlines

2.3
1.9K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Mabuhay! Welcome to the Philippine Airlines’ mobile app. Pursue your dreams of travel with enhanced ease, speed, and convenience. Now it is easier to bridge the distance between your friends and loved ones with a few simple steps. We designed this app with you in our heart, because we know how you treasure great memories of travel. Let’s get you started!

Book Your Flight
Search from our list of Domestic and International flights. Get to select your seats. Purchase insurance, additional baggage and get to pay for everything direct from the app.

Check In Online
Skip the check-in queue – you have the app! This app let’s you check-in online and proceed straight to the bag drop.

Check your Flight Status
Stay up-to-date with a quick glance of your flight’s departure and arrival status.

Manage Your Booking
View your PAL and PALexpress bookings. Retrieve bookings purchased via the PAL website, Payment Center. or PAL Mobile App. Get to purchase Prepaid baggage, Choice Seats, Meal Upgrades, Pay Lounges. Get to select or modify regular seats. Update your personal details easily.
Updated on
Apr 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Location and Calendar
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.2
1.85K reviews
Michael
April 14, 2024
The "Pay Now" button is not working. I'm clicking the "Pay Now" button multiple times...and it's just not doing anything. The most important part of business is payment. But it's not working on your app. I spent an hour or more choosing flights, putting in info, and choosing seats, and now I can't move on to pay? Now must close the app to start over. Huh? Hello Developers? I may have to choose another airline. This is a waste of time and too risky.
27 people found this review helpful
Did you find this helpful?
Philippine Airlines, Inc.
April 14, 2024
Hi, Michael. We’re sorry for any inconvenience you're experiencing with the app. Your feedback is important to us, as it helps us enhance the app for you. You may also try booking a flight through our website at www.philippineairlines.com. If you need further assistance, our 24/7 chat can help: https://bit.ly/3V4FiCk.
EHRB
April 27, 2024
Keeps givign me notifications that I need to settle some alerts, but no indication as to where they are. Had to seek them out by opening each tab. There is one residual alert that has no description, and Ive already spoken to a rep about advanced meal requests via carrier form, but that still is coming up as an unresolved issue. I can't complete the manage-booking task therefore, my trip details have yet to still be loaded to "manage bookings" tab. Its really frustrating.
6 people found this review helpful
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Philippine Airlines, Inc.
April 28, 2024
Hello, EHRB. We’re sorry if you experience some issues. We truly welcome your feedback as this helps us gauge the efficiency of our app.   To troubleshoot, try restarting your device and reinstalling the app. You may also reach out to our 24/7 chat for further assistance: https://bit.ly/3V4FiCk.   Thank you for your feedback with us.
Ryan Forsyth
April 8, 2024
Awful change the day of my flight and my assign seat, and now the app wont even open my flight plan. comes up with error "saying Sorry, something went wrong. Our system encountered an issue while processing your booking. Please contact our hotline for assistance to verify the status of your booking or payment. Note: This error may be due to a payment issue with the system that resulted to an unticketed booking".
17 people found this review helpful
Did you find this helpful?
Philippine Airlines, Inc.
April 8, 2024
Hello, Ryan. We’re sorry if you experience some issues. We truly welcome your feedback as this helps us gauge the efficiency of our app.   To troubleshoot, try restarting your device and reinstalling the app. You may also reach out to our 24/7 chat for further assistance: https://bit.ly/3V4FiCk.   Thank you for your feedback with us.

What's new

Unlock the convenience of online check-in. Download the app and breeze through your travels!