Nova Post

ТОВ «Нова пошта»

About this app

Nova Poshta is a logistics company that quickly and reliably delivers documents, parcels, and cargo anywhere within Ukraine and abroad.

Download the Nova Poshta mobile app and manage your parcels delivery on your smartphone.

ALL YOUR PACKAGES ARE AT YOUR FINGERTIPS
Convenient parcel sorting on the home screen, statuses, and filters make it easy to find your parcels quickly.

SIMPLE PACKAGES TRACKING AND MANAGEMENT
All the details of your parcel movement are on your smartphone. Quickly and easily check the status of your parcels and order additional services: "Forwarding" and "Other recipient" if your plans have changed and it is inconvenient to receive them at the selected branch or post office, "Return", etc.

COURIER DELIVERY TO AN ADDRESS IN UKRAINE
Now you always know when to expect a courier. The mobile app displays the date and time of their arrival. You can also track their movement on the map, receive an alert 15 minutes before arrival, and chat and call the courier to clarify delivery information.
A large and heavy parcels? Order "Door-to-Door" delivery or "Send From Door" delivery in the app. If your plans change, you can change the date and time of the courier's arrival in one click.

EVEN EASIER TO CREATE A SHIPMENT
Create and track parcels in Ukraine and abroad in the mobile app. Easily track and manage your parcels online when it's on the move.

PAYMENTS AND MONEY TRANSFERS
Create shipments with money transfers in the mobile app and get money in a convenient way - to a bank card or in cash - at any Nova Poshta branch. Pay for parcels in a few taps.

MAP AND NAVIGATION
Easily and conveniently find the right branch or post office on the map in the mobile app.

NP SHOPPING
Shopping with Nova Poshta: delivery to Ukraine from online stores from around the world. Choose your favourite online stores and products, make purchases, pay conveniently, and receive your order at the nearest post office. Buying and delivering your favourite products is now even more affordable.

Ratings and reviews

4 failed attempts of registering, every time after typing in the SMS code I get a black screen for a minute, followed by a loading screen for 1 or 2 more minutes, ending with a message "Nova Post is not responding". And NO, verification via Google etc. doesn't fix the problem, exactly THE SAME thing keeps happening. Fix your goddamn app!

In face to face the service on the Top level. But in digital, there are a lot of things to improve. I can't add second phone number from another country. The country selector is disabled.

I like the service that NP provides but new app is pretty raw. 1) Main screen is not as informative as "My parcels" in the old app. 2) It is not possible to archive parcels that I have been assigned to receive.

What's new

In the updated version of the application:
- Added the ability to create invoices for a legal entity
- I mproved filling of addresses when creating invoices
- Fixed errors with payment processing, address display, barcode scanning
And other system fixes and improvements