Not enough $ to deposit $???? Um? I tried to deposit a check, but they said I don't have enough money in my account to deposit money in my account. Let that sink in........ Called and they said they would happily accept a $13 charge to wire transfer the money instead, since there wasn't enough in the account for me to put money in my account...................................... Maybe when they move into the digital age with the rest of us. But for now, stay away.
Got it going again This had worked until a year and a half ago, or so, when I began getting the endless "loading" after logging in. The help line was no help. Today, a very helpful rep at Kona branch made a call, learning the app won't recognize a login and password from a password manager, like LastPass or 1Password. You must type in both. It worked. My fingerprint unlocks phone, now a 4 digit code unlocks app. Cardless Cash works great. Not a perfect app but it works. Thanks Jill.
Can't log in Says "loading..." after logging in, but never connects to my account. Update: MONTHS later and the app still can't get past the endless "loading..." after logging in. Loaded and unloaded multiple times. I have the latest Android release. Please hire competent programmers. Useless app.
Saved My Money My account with another bank was compromised which lead me to switch to BOH. I'm able to check my account daily to monitor my purchases via debit card payments. Because of this, I was able to catch someone using my money. BOH investigated this situation and got my money back. Thank you so much! It means a lot to me that I can count on BOH and all it's employees.
BuggyAF Can't login. Horrible. Help for login not available, tells me to go to the screen I need help with... Not useful. Uninstalling this garbage until they get it fixed.
The good and bad It works decently for maintaining checking and savings. Needs an update for fingerprint sign-on in Android. Should be able to perform more in app instead of mobile site redirections.
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The official Westpac Mobile Banking app for personal and business customers.