
Jerry Roettger
Never signs you in the first time you try, or it takes forever. Navigating the app when you're in it seems simple, but when you click on something like "statements" - it takes you to a blank page or says there aren't any... it's so frustrating. You'd think a bank with as money as them could have an app that works.
114 people found this review helpful
CIT Bank
November 25, 2024
Hi Jerry, we're sorry to hear about your experience with the app. Our team would like to address these concerns. Please give us a call at 1-855-462-2652 and a digital banker will help you. Thank you and we apologize for the inconvenience.

Damian Williams
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Horrible experience, to say the least. I can't even log into the app, due to the slow processing time of the 2FA function. It takes(no exaggeration) literally a hour before a 2FA code is sent to you. Sometimes, it's never sent to you, no matter if you force stop, uninstall the app, clear your cache and cookies on your browser, turn off your phone, use different devices, etc. etc. I've tried many other methods other than the ones listed as well, to no avail. Take your money elsewhere.
4 people found this review helpful
CIT Bank
November 28, 2025
Hi, thanks for your review and we're sorry for the troubles you've had with the app. We're constantly striving to improve it and will share your feedback with the team. If you'd like assistance, please call us at 1-855-462-2652.

Charlie Zhao
The basic principle of online-only banks is that they trade conveniences like physical locations, in-person deposits, and ATMs for a strictly online/ mobile app experience and better interest rates. Well guess what? The interest rates offered by CIT is no longer anything to write home about and now their mobile app straight up doesn't work. Painfully slow load times, constant requests for text verification (almost every time you log in), biometrics have not worked for months. I'm switching banks
15 people found this review helpful