MGEN

Groupe MGEN

About this app

About the app

MGEN has over 4 million insured members who have trusted their health insurance provider for more than 75 years. The app brings that same solidarity to your pocket: fast reimbursements, a third-party payment card accessible even offline, and a secure personal account. Everything you expect from a health insurance provider that truly understands you.
Your login details are the same as those for your secure personal account. Haven't activated your account yet? Have your third-party payment card ready and click on "Activate an account."

🔐 Even simpler and more secure login

Access your account at a glance with biometric recognition.

💳 Track your reimbursements in real time

Simply take a photo of your invoice. It's that easy.

Track your reimbursements in real time, for you and your beneficiaries.
Download your statements whenever you need them.

🪪 Your health insurance card always at your fingertips

• Check your card even without an internet connection.

• Share it in two seconds with your doctor or pharmacist, directly from the app.

👩‍👧‍👦 Easily manage your contract

View your coverage details and manage your personal information.

Send your documents directly from the app.

Access your complete history in seconds.
Find all the services included in your coverage.

Add a beneficiary to your contract directly from the app.

ℹ️ Keep your information up to date

Easily modify your personal details.

View and update your bank account details (RIB).

Manage your communication preferences.

Customize app notifications to suit your needs.

📩 Easily communicate with MGEN

Access your secure messaging and view your history of exchanges with MGEN advisors. Find your nearest MGEN branch.

🌙 An app designed for everyone

Fully compatible with assistive technologies and voice recognition.
Dark mode available for improved visual comfort.
Smooth and intuitive navigation to simplify all your interactions.
Download the MGEN app now and keep your essential health insurance information close at hand, securely. 🚀

Ratings and reviews

La partie login fonctionne comme l'ancienne app avec des codes à rallonge et la nécessité de passer par email, site internet puis retour sur l'App. Les temps de latence de la nouvelle app sont équivalents à ceux de l'ancienne. Les personnages sont mignons mais il aurait été plus judicieux de faire moins joli et plus pratique en permettant de conserver l'historique des messages et remboursements, notamment.

Edit#4: Comment envoyer un email alors que mgen a bloqué tous les domaines d’emails ? Lorsque j’envoie un e-mail via un identifiant Gmail, je reçois un message d’office365 indiquant que l’e-mail ne peut pas être livré car je ne fais pas partie de l’organisation. J’utilise le même identifiant de messagerie que mon compte mgen. Même dans la nouvelle application, vous ne pouvez plus envoyer de message. Ridicule!

J'avais souscrit à une couverture "optimal" chez MGEN en pensant que ce serait le top, mais la réalité est tout autre. La couverture santé est vraiment médiocre, et ils ne répondent pas correctement aux besoins des clients. Très mauvaise expérience !

What’s new

Cette mise à jour inclut des optimisations techniques pour améliorer les performances et garantir une expérience utilisateur toujours plus fluide, rapide et fiable.