KORSVIP

Michael Kors (USA), Inc.

About this app

KORSVIP invites you to experience our unparalleled rewards program. With our exceptional rewards program app, you’ll receive benefits for your loyalty status, have access to stylish content and enjoy early access to select products and promotions. Download it today and enjoy our KORSVIP insider perks! Please note, we are making some behind-the-scenes updates, and some of your favorite features may be temporarily unavailable. Check back soon for another release.

Ratings and reviews

There is a malfunction in the app that changes any chosen shoe size to instead be size 10. I chose a pair of shoes in 5.5 for my rehearsal dinner, but they just arrived two days before the dinner in size 10. When I tried to add the shoes to my cart again in the app to see if size 5.5 was still available, I discovered the malfunction. I waited for a customer service chat only to be kicked out after waiting for half an hour.

I'm long time customer service management. Store wouldn't place/ declined order. Company said it was my bank. Bank said "you have funds...I can verify, wasn't us." Called Kors again. Explained that I was trying to purchase online for cash back ($110), I had tried to purchase 5 times, my last attempt went through but 1 day later canceled. Did not compensate, apologize, or offer upgrade shipping($20). I doubt I'll buy these gifts again. Wrote customer service before items shipped, no response.

The app doesn't load. Also, had trouble using multiple methods of payment trying to buy a bag during the month of July. I tried SEVERAL times with a customer service rep, and nothing worked. I ended up losing my $50 bday reward bc it expired. Still cannot get on the app or buy on website. It's not my cards. They work just fine. Crazy!

What’s new

-UPDATED OUR SHOPPING EXPERIENCE
-Signup for SMS