A Google user
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Pretty much what you would expect from Microsoft. Can't switch between devices. Occasionally you'll miss messages because MS routed to the wrong device. Basically, this is a mediocre, stripped-down version of AOL Instant Messenger from 10 years ago. If you have any sway in your company, try to push your IT Department towards something better. This software, and Office 365 in general, is an uncompetitive, overpriced piece of garbage that would be behind the times a decade ago.
56 people found this review helpful
A Google user
The new update is even worse than the old one. Without giving the app every single permission it asks for, the app simply refuses to run with a pop-up "permissions required". And no, Skype for business certainly does not need the camera, contacts or calendar permissions to function. Yes, it needs those permissions if you want to make a video call, or call a personal contact in your phone with your work phone. But the problem is that work contacts come from exchange, not from my phone. And I never make video calls using the app. So, why does it require these permissions just to start the app? The old version worked just fine without these permissions either.
168 people found this review helpful
A Google user
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This program is not based on the Skype codebase. With real Skype, if someone sends me a message, it appears on every computer (including smartphones) that I am logged in with. With "Skype" for Business, it seems to try to guess which computer I am using (often incorrectly), and sends the message only to that one. Unfortunately, it's often incorrect, so I don't see the message until later. Also, if the message goes to my smartphone, I see a message preview, but if I tap it, the message isn't there. This is just another example of commercial, closed-source software working worse than free software.
26 people found this review helpful