
Todd Orsten
Easy to use and reliable (unlike MsSmartHome). My only complaint is that the the thermostat of my Midea Duo is wildly inaccurate, but that seems to be a hardware problem. For example, setting to 66°F results in a room heated to 74°, 60° = 65°. But the app itself works well, and it is possible to program very detailed schedules. Meanwhile, Midea is pushing everyone to use its MsSmartHome app, which gets horrible reviews and seems to be failing more than working. No thank you!
2 people found this review helpful

Kailani Rhys
Devices do not have auto reconnect to the internet. So anytime the router loses power, restarts, updates. We need to go around and manually reconnect. Internet tends to go out over night. So the programmed schedule never turns on heat/ac right before we wake up, like it is suppose to. Wish I never got this product. Nothing but a total pain and unreliable.
4 people found this review helpful
GD MIDEA AIR-CONDITIONING EQUIPMENT CO., LTD.
December 26, 2022
We sincerely apologize for the inconvenience, our team has made corrections and updated the server, please try the update and check if it works better, we look forward to your review! Have a nice day!

Christopher Meier
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Cannot log into app on multiple cell phones at once using the same email. It logs out the other phone. I don't want an email account per phone. When the internet goes down I can't control my AC via this app, it requires an active login. The white text on fan mode yellow background is too low of contrast, please switch it to black text? Some of the text is quite small making it harder to read, yet app has ample unused UI space. Please fix. Update: unit in storage, will test later
2 people found this review helpful
GD MIDEA AIR-CONDITIONING EQUIPMENT CO., LTD.
December 15, 2022
Hello, we sincerely apologize for the inconvenience, our team has made corrections and updated the server, please try the update and check if it works better, we look forward to your review! Have a nice day!