Amber Grissom
I've had this midea ac for over a year. Works just fine, but has of lately I am having trouble connecting it to my phone it keeps disconnecting and I have to refresh it and log in and out several times to get it to connect and once it does connect I have to select my options if I want fan or ac and the moment I select it turns the app to offline again. I know it's not my wifi as I have good wifi with everything else. Also the fact this just started happening the past few weeks now.
9 people found this review helpful
Richard W.
Our A/C unites themselves are great and very efficient. However, there is no option in the app schedules to turn the LED and sound on or off, which would be great for night schedules. However, my schedules have become useless now because any schedule will cause the A/C to set itself to 86 degrees F. I have unplugged the ACs, powered them on and off with the power button, etc. with no success in resolving the issue.
GD MIDEA AIR-CONDITIONING EQUIPMENT CO., LTD.
02 September 2022
Dear user, sorry for your inconvenience. We have fixed this problem yesterday, please try log in again and see if it works. If not, please send more details(screenshot/ app name/ app version/ ios or Android/ your region) to us through app.overseasservice@gmail.com. Thanks for your feedback!
Travis Stark
Bought and set up my dehumidifier a few days ago. It was somewhat easy to connect to wifi and seemed to work pretty good. About 3 hours after I left, to my surprise, I received a notification saying my unit was full and needed dumped. I thought that was the best feature it had. Well, I've dumped it probably 10 times since then and NO notifications. I can't even find a spot on the app to check or change settings. It's only a dehumidifier, and it's not critical, but that feature DID work, 1 time.
8 people found this review helpful
GD MIDEA AIR-CONDITIONING EQUIPMENT CO., LTD.
25 July 2023
Hi, sorry for your bad experience, we can help to do an investigation. If you got time, please kindly send your account, a screenrecording/ screenshot, and attach the time (UTC time+date) when the failure happened to app.overseasservice@gmail.com, we will get back to you ASAP.