My Mitsubishi Connect

Mitsubishi Motors Corporation

About this app

Mitsubishi Connect is an innovative platform of services that provide vehicle owners with a safe, secure, and convenient driving experience. The My Mitsubishi Connect Mobile Application allows users to register and access the Mitsubishi Connect services. This includes the ability to request remote commands to your vehicle such as remote start, door lock/unlock, horn, lights, schedule dealer services, car finder, and parental controls. Plug In Hybrid Electric Vehicle services include ability to view charging status, manage charging schedules and settings. The mobile app also allows users to manage their account settings and notifications, as well as to contact Customer Care for inquiries on the Mitsubishi Connect Safeguard and Remote Service Packages.

Applicable Model:
• Select 2018 model year or newer Mitsubishi Eclipse Cross
• Select 2022 model year or newer Mitsubishi Outlander
• Select 2023 model year or newer Mitsubishi Outlander PHEV

* Note: Active subscription and Mitsubishi Telematics Control Unit equipped vehicle is required to use Mitsubishi Connect features in the app. Access is subject to cellular network availability and coverage limitations

Ratings and reviews

I have the Mitsubishi Eclipse Cross SE 2024. Closed the doors using the keyfab, yet the app tells me that the drivers door is open. Sometimes, it is the back or the passenger door. Can't control the temperature using this app. Tried many times to start my car using the app. The car starts, yet the app tells me that it couldn't perform the auto remote start function. I'm very disappointed. Do not like the app at all. Hardly ever use it. I would rather have the remote start on my keyfob.

App will not pair with vehicle after several tries, strong cell service, and standing next to vehicle. Furthermore, login information is not saved unless pairing is complete. All information has to be input again. Edit: I had to call Mitsubishi to have them set up my account because the app would not. Even after set up, it will not connect to the vehicle and several options like remote start are not available anyway.

Remote start not reliable. And we live in a state where winters and cold weather is brutul. Please fix the issue. 1/4/22: Again. Wouldn't start. Manually started the engine for a minute and turned it off. Tried app again. Same message. You need a backup 7/12/24: Still unreliable. I won't be renewing for this year.

What's new

Bug fix and enhancements