NissanConnect® EV & Services

3.7
2.93K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The NissanConnect® EV & Services** app is designed especially for owners and drivers of the Nissan LEAF®. The NissanConnect EV & Services** app lets you manage the unique features of your LEAF like charging the battery, adjusting climate controls and checking the battery status, all from your mobile device and Wear OS. You can also personalize the app dashboard with the features that you use the most.

LEAF drivers require an active subscription to access the features of NissanConnect EV**, but it is complimentary for the first three years of ownership.

NissanConnect EV & Services is available for the following models and trim levels (Model Year 2018-2023):
- LEAF SV
- LEAF SV PLUS
- LEAF SL PLUS

Model year 2018-2023 LEAF owners require an active subscription to NissanConnect EV with Services** powered by SiriusXM®. As an added security measure, a PIN is required before the Remote Door Lock/Unlock feature can be used. This PIN is established when enrolling in NissanConnect EV with Services**. If you have not yet enrolled in NissanConnect EV with Services** or need to reset your PIN, download the NissanConnect EV & Services app or visit www.owners.nissanusa.com.

For more information on set up and using the NissanConnect EV & Services** app visit www.owners.nissanusa.com or contact a NissanConnect EV Customer Support Specialist at (877) NO GAS EV ,
Monday through Saturday, 7 a.m. to 9 p.m. Central Time.

Have feedback? Open the main menu in the app and click "HELP & SUPPORT". From there, you'll find methods to reach a NissanConnect EV Customer Support Specialist, like by calling (877) NO GAS EV or by sending an email to Nissanownerservices@nissan-usa.com. Please make sure to mention your device type to ensure that we can properly address your feedback.

This app allows model year 2018-2023 LEAF owners to access these features**:

•Remote Start Charge
•Remote Battery Status Check
•Remote Climate Control On/Off
•Remote Climate Control Timer
•Route Planner
•Plug-in Reminder Notification
•Charge Complete Notification
•My Car Finder*
•Remote Door Lock/Unlock*
•Remote Horn & Lights*
•Curfew, Boundary and Speed alerts*
•and more

Please see important information below on 3G cellular network discontinuation impacting MY11-17 LEAF vehicles***.

Please note that the Android Watch app is a companion app and cannot be used without first downloading the app and logging in.

* Feature availability is dependent on vehicle model, trim level, packaging and options.
** Available services/features may be shown. Use feature only when safe and legal. Compatible device and service required. Subject to third party service availability. For more information see http://www.nissanusa.com/connect/legal

***The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support.
Updated on
Feb 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
2.85K reviews
Kara Aikya
March 12, 2024
This app is a piece of #$$%&! Do not waste your time or effort. If I could -I would leave no stars. It constantly crashes. Half the features don't work or take too much time to update and I am constantly getting kicked out and having to reset my password and even when I reset my password -I still cant log back in. It is not my devices. They are current and up to date. The application simply does not function correctly.
4 people found this review helpful
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Nicki M
March 1, 2024
I can no longer access my vehicle, which being in the midwest, turning on climate control is a necessity. It goes in an endless loop, stating I must update the app, yet when one does the update, it doesn't accept the "update." I have uninstalled/reinstalled multiple times, shut down my phone a few times, & tried a workaround via MyNissan app, to no avail. VERY frustrating!
8 people found this review helpful
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Mariam A.
March 11, 2024
Since they discontinued 3G the app as a whole does not work. I have a '23 leaf so it should still work for my vehicle. I cant log in at all. Tried changing password, reinstalling the app. It just wont let me log in at all. Update: changing my password using the app doesnt work. But I changed my password on a computer browser through mynissan connect, went back into the app and its logged in now at least.
3 people found this review helpful
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What's new

What's New:

- Bug fixes and product enhancements.
- For questions regarding NissanConnect EV & Services, please contact a NissanConnect EV Customer Support Specialist at (877) NO GAS EV