NissanConnect® EV & Services

3.9
2.29K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The NissanConnect® EV & Services** app is designed especially for owners and drivers of the Nissan LEAF®. The NissanConnect EV & Services** app lets you manage the unique features of your LEAF like charging the battery, adjusting climate controls and checking the battery status, all from your mobile device. You can also personalize the app dashboard with the features that you use the most.

LEAF drivers require an active subscription to access the features of NissanConnect EV**, but it is complimentary for the first three years of ownership.

NissanConnect EV & Services is available for the following models and trim levels (Model Year 2018-2023):
- LEAF SV
- LEAF SV PLUS
- LEAF SL PLUS

Model year 2018-2023 LEAF owners require an active subscription to NissanConnect EV with Services** powered by SiriusXM®. As an added security measure, a PIN is required before the Remote Door Lock/Unlock feature can be used. This PIN is established when enrolling in NissanConnect EV with Services**. If you have not yet enrolled in NissanConnect EV with Services** or need to reset your PIN, download the NissanConnect EV & Services app or visit www.owners.nissanusa.com.

For more information on set up and using the NissanConnect EV & Services** app visit www.owners.nissanusa.com or contact a NissanConnect EV Customer Support Specialist at (877) NO GAS EV , Monday through Saturday, 7 a.m. to 9 p.m. Central Time.

Have feedback? Open the main menu in the app and click "HELP & SUPPORT". From there, you'll find methods to reach a NissanConnect EV Customer Support Specialist, like by calling (877) NO GAS EV or by sending an email to Nissanownerservices@nissan-usa.com. Please make sure to mention your device type to ensure that we can properly address your feedback.

This app allows model year 2018-2023 LEAF owners to access these features**:

•Remote Start Charge
•Remote Battery Status Check
•Remote Climate Control On/Off
•Remote Climate Control Timer
•Route Planner
•Plug-in Reminder Notification
•Charge Complete Notification
•My Car Finder*
•Remote Door Lock/Unlock*
•Remote Horn & Lights*
•Curfew, Boundary and Speed alerts*
•and more

Please see important information below on 3G cellular network discontinuation impacting MY11-17 LEAF vehicles***.

Please note that the Apple Watch app is a companion app and cannot be used without first downloading the iOS app and logging in.

* Feature availability is dependent on vehicle model, trim level, packaging and options.
** Available services/features may be shown. Use feature only when safe and legal. Compatible device and service required. Subject to third party service availability. For more information see http://www.nissanusa.com/connect/legal
***The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Clients having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021 to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support.
Updated on
Aug 8, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
3.9
2.29K reviews
Krista Frank
April 15, 2022
I love being able to remote set temperature control and remote lock on occasion. The app is not super responsive and is a bit flaky, so doesn't get full marks. I usually have to open it and wait 30 seconds or so to get the connection to wake up and be usable, or it won't do anything, and it's hard to tell if it actually worked when I tell it to start or lock.
12 people found this review helpful
Did you find this helpful?
Michael Mosher
May 8, 2022
Has trouble refreshing, wish it had Temperature controls for the climate, very basic app in my opinion. I was also surprised that some of the features are behind a paywall. ( I'm currently in the trial. for that) but it is quite disappointing I had a Ford escape none of their features were behind a paywall.
4 people found this review helpful
Did you find this helpful?
Randy
September 26, 2021
Update 9-26-21 the app just keeps getting worse. Now it won't even run, it just crashes when you try to start it. I hope the people who wrote the app are never allowed to work on the car's software! ! This has to be the slowest most unreliable apps ever. It maybe works 1 out of 5 times and it hasn't updated the battery level in over a week. The climate control hardly every works and yes it is in a great coverage area. I only hope my car is more reliable
3 people found this review helpful
Did you find this helpful?

What's new

- Bug fixes and product enhancements.
- For questions regarding NissanConnect EV & Services, please contact a NissanConnect EV Customer Support Specialist at (877) NO GAS EV.