A Google user
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I use this app a lot with our DIVAR 3000 models. We just recently added a Hybrid DIVAR 3000. It works, but the camera names do not download to the app like they did with the older DIVARs. Update Oct 9, 2019: I installed the updated app, and the camera names still do not download. Tech support was very helpful. Only names of cameras connected to analog ports have the issue, but they can de added manually in the app. It works well.
12 people found this review helpful
Bosch Security Systems B.V.
October 10, 2019
Hi Dale, can you please send us an email with your name at social.media4@bosch.com and we will send you the steps to follow for the synchronization.
A Google user
The most recent update of this app broke the viewing of cameras that are stored as 'Favorites'. It results in a 'login failed'. If you manual select same device/camera, then it works fine. We are on the LATEST firmware for our 3000AN, so upgrading the firmware is not the solution as is repeated in all of your other responses. Can you please look at this at resolve for your customers?
8 people found this review helpful
Bosch Security Systems B.V.
March 11, 2020
Hello, we're looking into this for a resolution in a next update of this APP. A possible workaround is to change the number of allowed remote sessions (default=4) in the DIVAR AN 3000/5000 configuration to 64 (Menu, Settings, Network, Max. connection). For more recommendations please contact TechSupport: https://www.boschsecurity.com/xc/en/contact/
Sasawat D
Hello, app worked great but I tried to export video can't find it anywhere on phone. My android file manager can't seem access file path shown on this screen shot Could you give me advice please. I'm using Samsung galaxy s23ultra running android 14 . Thanks in advance
2 people found this review helpful