
Amjad Al-Kiswani
My only problem with this application is the message I get with some accounts when I transfer money using a CliQ, noting that the account is eligible and working properly with his/her user. So, why isn't it working well in this application?! Reasons for error are such as "This account doesn't exist"! Duh?!
1 person found this review helpful
Jordan Kuwait Bank
January 20, 2026
Dear Amjad, we are sorry to hear that. Kindly provide us with your full name and contact details on (call_center1@jkbank.com.jo) and our Support Team will contact you as soon as possible.

Al Q
For the most part, the application is okay, but it keeps acting up, I often get error messages. Due to the latest update I can no longer take a screenshot of any receipts (transfers, cliq... etc), it says I can download a digital receipt, but when I do so, it says downloaded but the file isn't available. I have faced a similar problem when I tried to download a Cref report, I paid 2 jds and couldn't download the report. It is so inconvenient. The application must be developed further.
Jordan Kuwait Bank
November 6, 2025
Dear Valued Customer, we are sorry to hear that. Kindly provide us with your full name and contact details on (call_center1@jkbank.com.jo) and our Support Team will contact you as soon as possible.