
Al Q
For the most part, the application is okay, but it keeps acting up, I often get error messages. Due to the latest update I can no longer take a screenshot of any receipts (transfers, cliq... etc), it says I can download a digital receipt, but when I do so, it says downloaded but the file isn't available. I have faced a similar problem when I tried to download a Cref report, I paid 2 jds and couldn't download the report. It is so inconvenient. The application must be developed further.
Jordan Kuwait Bank
November 6, 2025
Dear Valued Customer, we are sorry to hear that. Kindly provide us with your full name and contact details on (call_center1@jkbank.com.jo) and our Support Team will contact you as soon as possible.

Amjad Al-Kiswani
My only problem with this application is the message I get with some accounts when I transfer money using a CliQ, noting that the account is eligible and working properly with his/her user. So, why isn't it working well in this application?! Reasons for error are such as "This account doesn't exist"! Duh?!
1 person found this review helpful
Jordan Kuwait Bank
January 20, 2026
Dear Amjad, we are sorry to hear that. Kindly provide us with your full name and contact details on (call_center1@jkbank.com.jo) and our Support Team will contact you as soon as possible.

Omar S.
- Flag inappropriate
- Show review history
Updating my previous review to offer that since 05/September/2023, today, it is 14 May 2024 the same issue still persists. "Please make sure you are connected to the internet" while on a 5G connection with 5 bars & all other apps work just fine! I uninstalled & reinstalled to no avail. What is the likelihood that I am the only one having this issue? Samsung Galaxy S23 Ultra w/Android 14. PREVIOUS REVIEW: Last update killed it. No longer starts like it should.
6 people found this review helpful
Jordan Kuwait Bank
September 6, 2023
Hello Omar, we are sorry to hear that. Kindly provide us with your full name and contact details on (call_center1@jkbank.com.jo) and our Support Team will contact you as soon as possible.