
Gautam Singh
I am deeply disappointed with the recent performance of this application. The app frequently logs me out of all my devices automatically. To make matters worse, I am now completely unable to log back in using my correct username and password. This has severely disrupted my experience, and I hope the technical team addresses these login and session stability bugs as soon as possible.
SECURUS | Made in India CCTV Brand
September 4, 2026
Respected Gautam Ji,
Extreamly Sorry for your Bed Experience for the Logout Session, but devices Save the Passwords of Account itself, We will resolve your issue imediatly, Kindly PLease Share your Contact details on rnd@securuscctv.com or call us on +91 8591185511, we will address your Concern and resolve it on Priority

Shaman Katariya
"The app does not function properly and lacks basic support. Whenever I log in, the session only stays active for 2 days, and then I am forced to log in all over again. Additionally, it frequently shows an error stating that the username or password is incorrect. This makes using the app very frustrating." "I am eagerly awaiting a response and a fix from the company."
5 people found this review helpful
SECURUS | Made in India CCTV Brand
August 20, 2026
Respected Sir,
Sorry for your inconveince. Can you share Contact details on mail to rnd@securuscctv.com or Call on +91 8591185511, so our team will Observe your Concern and resolve it as soon as possible, we update the new version, kindly please upgrade and check, awaiting for your feedback

THE TECHNIQ
We are experiencing several issues with the application: The app is not stable and frequently malfunctions. It requires users to log in again every 2–3 days. Even when the mobile device is connected to a high-speed internet connection, the app displays a "Slow Internet Connection" message while trying to open. Although the NVR is connected to a high-speed network, the cameras do not load, and a "Slow Internet" error code is displayed. Kindly investigate these issues and provide a best solution
5 people found this review helpful
SECURUS | Made in India CCTV Brand
August 20, 2026
Respected sir ji, we sincerely apologize for your experience. Based on your feedback, we have released version 2.7.2 with improved connectivity and other enhancements. Please update the app and share your feedback at [rnd@securuscctv.com]. If any issue remains, our team will resolve it as quickly as possible. Thank you.