4.1
6.15K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Experience the future of connectivity with Batelco, the fastest and easiest way to activate a new line and manage your plans!

Features of the Batelco App:
Chat with Basma, your Ai Digital Assistant
Activate a new line
Renew or upgrade your plan
Pay your bills to earn Jawaher points
Refill your Prepaid number
Access Prepaid Rewards
Book your Fiber installation appointment
Shop the latest devices
View and manage your usage

& so much more!

Batelco App, your simplicity at your fingertips.
Updated on
Jan 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
Data can’t be deleted

Ratings and reviews

4.1
6.07K reviews
vittal sridharan
October 10, 2025
terrible app. nothing works. trying to login but in vain. trying to auto login with wifi off but still says switch off your wifi and doesn't work. not sure what is the intent of this app if nothing works. needs some serious fixing if it needs to be of any use to android users
10 people found this review helpful
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Marko
December 10, 2025
The application is unusable due to catastrophic customer-support design. The Basma AI refuses to transfer to a human without interrogation, and every live chat is permanently deleted upon leaving the screen. This loop rendered issue resolution impossible. Easily the worst support experience I have encountered in years.
20 people found this review helpful
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MAHMOOD KORAISHY
November 16, 2025
I am Batelco customer for 10 year I took WiFi device ZTE U30 Air, battery which is draining fast so I went back to Oaisis Mall juffair where I bought this device originally and the staff gave me a number and informed me to contact this company who are the actual supplier. when I called that number they told me this isn't our product so I went back to Batelco office this time they gave me another number after 4 attempts i finally got the real agent number. There is no After sales service,
2 people found this review helpful
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BEYON B.S.C
November 16, 2025
Hi, we are sorry that you faced an issue. Could you please share your contact details with us on digital.feedback@btc.com.bh so that we can get in touch with you and resolve the issue.

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