HBF Health

HBF Health Ltd

About this app

The HBF App is a simple and easy way to manage your health cover.
- Tap & claim on-the-spot with an HBF digital card
- OR claim with a photo of your receipt
- View cover details
- View past claims
- View Extras usage
- Update your payment details
- Update your personal details
- Contact HBF with quick links to call or book a branch appointment

Download it now to make managing your cover more convenient.

Ratings and reviews

As the other reviews have mentioned, the app continues to automatically log you out for no reason, requiring you to re-login and set up the app every time... Makes it impossible to use when you need to scan your card in a rush. Tried uninstalling and reinstalling and the issue persists..

Never had issues before but in the past few weeks I've been unable to log in to the app. I'm completely up to date. I'm happy to submit my claim via online portal later, but being unable to login defeats the purpose of having this app, hence the low rating. If this issue gets fixed I'll amend this review. (As of 27/08/25 still can't log in.)

after the update a few months ago I can not get into the app. goes straight to error page. doesn't matter what I try, I can't get it to work anymore. deleted the app, full phone reset, installed the app again. same error page grrrrrr. one word useless!

What’s new

This release includes an option for members to set 2-step verification on log in or on sensitive actions.