iKan - State of Kansas

PayIt

About this app

Skip the trip to the DMV and renew your Kansas vehicles with iKan.
Paper forms? Gone. We’ll store your receipts, vehicle info, and payment in the app so you can get back to worrying about things that matter.
Download the official app of Kansas - iKan - to renew your vehicle and order Vital Records such as birth, death, marriage and divorce, all with the help of a friendly chatbot. Get your certificates with just a couple clicks! Select order by mail or pick up in the office and get notified when it is ready. iKan is offered as a convenience to the Kansas residents.
Features:
- Friendly, conversational chatbot guides you through the search and payment process
- Secure payment processing
- Renewal notifications and reminders
- Ability to store your payment methods and vehicle info for speedy future renewals
- Payment receipts stores in the app’s “Wallet” for quick and easy access
- Order Vital Records: Birth, Death, Marriage, Divorce Certificates

Ratings and reviews

My phone, a relatively new model running Android pie, worked great before installation of this app. I was able to update my car license tags with no problem using this app. However... After installing, everything else (emails, texts, web pages, Google searches, etc) slowed down and would freeze repeatedly. I was at the point where I was going to do a factory reset and erase all of my data. But... After uninstalling the iKan't app, everything is great again, and my phone is back to being fast and doesn't freeze every other minute. Stick with the website for payments, and avoid this app until they get the bugs worked out.

Unable to upload file when trying to change my address. The App keeps showing there was an error and please try again later. I have tried a few times. It never worked for adding document or taking photo. Other functionality such as paying registration fees worked great. This is frustrating. I even checked the App Permission, it has all permissions needed for taking photo or access file. Can someone fix this big?

Hit & Miss @ Best. Couldn't proceed with payment twice. Later attempts failed because (even though it did earlier in the day) the app couldn't verify my identity. Get rid of the "chat-style" interface which looks like it was designed by a pre-teen, and make it work. When this is the only way to electronically get vital records ordered without paying for 3rd-party payment processing, it is nothing but a joke. At least add the functionality to your website since you can't build a decent app.