Israel Railways

Israel Railways

About this app

We've launched a new app for you that allows you to plan your journey quickly, efficiently and conveniently, including search history and viewing nearby stations.

Additional services will make your travel experience more convenient and efficient:
- Reminders of getting off the train
- Add the train ride to the calendar
- Ride sharing
- View station information

In addition, the app coordinates references to the following services:
- Contact customer service
- Coordinating accessible travel
- Request for compensation
- Lost and found
- Appealing for a payment requirement
- Payment of debt

Ratings and reviews

The latest UI update to the app has rendered navigation in the main screen as impossible - the main photo / app wallpaper does not let you view or select previous routes from the route history on Samsung Z Fold 8 devices due to the photo taking the entire screen area while the phone big screen is unfolded.

The "tell me when I got to my stop" feature, will let you know only three minutes AFTER you have left the destination train station. On top of that, the trains in Israel most definitely don't stick to their schedule. They arrive late when you get there in time. If they would at least be regular about their delays, then at least a passenger could rely on it, but it is so inconsistent. The app is no better than the site, and the train company knows it is a monopoly and doesn't much care about us.

It would be very useful to be able to create a profile that saves rav kav number (or read the card) and credit card (and of course allows to buy and charge tickets in the app, now it takes you to the website to buy). Also keep frequent/favorite stations. So far the only thing I see I can do is search routes/timetables.. can be a lot more.

What’s new

• New and improved navigation bar for faster access to key app features.
• New information banner on trip search results, providing relevant travel updates and notifications.
• Enhanced train information, including new urban carriage indicators and improved train feature details.
• Expanded travel history and improved navigation experience throughout the app.
• Performance, accessibility, and stability improvements for a smoother user experience.