Modivcare

Modivcare

About this app

This app is available to members with participating benefit plans.

The Modivcare app is an easy, convenient and accessible way to schedule and manage all of your Modivcare non-emergency transportation needs. No need to call a care center.

For eligible members who drive themselves to appointments, they can submit their claims for Mileage Reimbursement.

Existing Member Services Website accounts will not work logging in.

Ratings and reviews

An annoying,frustrating, spiteful aggravating app!! After 5 times, they still have done nothing! I'm put on hold w/ loud music! The other options are a robot that can't understand anything or an uncaring worker who claims that I'm not in the system but I'm registered in the app! Yet, though the app is connected to my email, it will not allow me to add my information or log in successfully! I'm ready to just take chances & cancel my appointments! These people are a seizure migraine combination!☹️

updated, 4/22/26: So stressed, my last appointment no one showed up to take me, no calls, no word to this day about it at all. When I called the number it went straight to voicemail. never returned my call or anything. actually it said the mailbox was full. I had to make a complaint on modivecare app, still I'm scared for future appointments! Easy to use. Such a convenience when I had to go to radiation daily... I was always on time. Less stress for sure! Plus saved me allot of money.

First time using the Modivcare app. Setup was more difficult than expected, and adding a rider required information that wasn't always easy to find. The app feels clunky, and round trips show up as two separate trips. My biggest issue is that when I try to close out a ride, it says I'm not at the drop-off location even when I'm standing there. I've verified my location with Google Maps, but the app still thinks I'm somewhere else. Too early to see how the reimbursement part works.

What’s new

Change feedback button to point to new wecare.com url.