
Aiman Siddiqui
The latest update has serious bugs. I am unable to log in as an international visitor. When I try to log in, it says my account does not exist and asks me to register. But when I try to register, it says the account already exists. This creates a frustrating loop where I can’t log in or register at all. Please fix this issue as soon as possible, as it makes the app unusable for international users.
21 people found this review helpful

Hira Majeed
I m unable to login When I try to set up my profile and enter my passport number, the app gives me an error saying This ID Already Exists and tells me to log in instead. BUT, when I go to the recovery page and enter those exact same details, it gives me a completely contradictory error No account found with these details.
1 person found this review helpful

Muhammad Lavangee
The problem is not the App, but the process. I was given an appointment for Rawdah for 11h40. Arrived around 11 and was told to come back later. Returned at 11:40 and as I entered the Rawdah, I was escorted out. And it's not like you can reason or speak to the Guards. The new processess put into place just makes everything more difficult.
5 people found this review helpful