Nusuk | نسك

Ministry of Hajj and Umra

About this app

Nusuk app is designed as a loyal guide on your spiritual journey, shedding light on every step, from the initiation of the ritual to its culmination.
The application provides an exceptional digital experience, helping travelers plan their journey, coordinate arrivals and departures, navigate transportation, and carry out sacred rituals at the Two Holy Mosques.

Ratings and reviews

I just wanted to express my honest opinion on the app, especially the rawda booking slots. For the last few days, I've been trying to spam the booking slots every 20 minutes, and I even went to the staff at the mosque (masjid al nabawi), but the only information they provided me with was to keep trying again. At this point, I can only pray I even get a slot. (Spoiler: I still didnt get one...) In my personal experience, I found the booking much easier last year compared to this year.

Rawdah booking is very frustrating. Every slot only shows "Soon" and nothing can be booked. Nusuk Help Desk only says "check every 10–20 minutes," which is not practical for pilgrims. Support emails receive only template replies. This issue affects many men and women, not just me. Please fix the booking system, show clear slot status, and notify users when new slots are available.

tbh the interface of the app is basic and easy to understand. i didn't have any problem with creating the account and entering my visa info so far. but the problem is: WHY IS IT IMPOSSIBLE TO CONFIRM THE SLOTS! i cannot even begin to express my anger towards this system. i've been trying forever to book a reservation for Rawdah, trying every 20 minutes (00,20,40) but NO! all the slots are unavailable. always the "soon, new seats will be available" warning. this has got to be fixed! shame on you.

What’s new

General Enhancements