2.7
14.1K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Najm for insurance services provides a smartphone application “Najm” which enable drivers/insurance Co. clients to take advantage of the following services:



- Reporting an accident

- Taking photos for the accident scene.

- Following-up with accident status.

- Knowing the expected investigator arrival time with the possibility to track him on the map.

- Checking the accident report status.

- Checking the status of the vehicle policy

- Locating Najm’s branches on the map along with contact information.

- Guidelines and Important Information



This application helps to facilitate the process of traffic accident reporting. It also speeds up the arrival of Najm’s investigator to the accident scene by getting the accurate location of the accident. In addition, it is automatically registering the accident number and assigning the nearest Najm’s investigator.

Also, you can follow-up with the accident status starting from reporting the accident till sending the accident report automatically to the respective insurance company.



Notes:

- This application currently supports Arabic and English languages.

- The application serves the accidents occurring within coverage of Najm in Saudi Arabia.

- You cannot use this application in areas not covered by Najm.



In case of any inquiries, kindly contact customer service on 920000560.
Updated on
Jan 4, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 4 others
This app may collect these data types
Location, Personal info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.7
14K reviews
Iamrouge Diel
November 25, 2025
All the agents will refer you the so called 'Virtual Visit' it's NOT WORKING AT ALL! No matter what time of the day you will visit the website it's NOT WORKING AT ALL! useless, they tell you to visit the branch if you cannot open the site. That's the purpose of the virtual visit,when you can't come because of the nature of your work. It's just a statement that I need to provide, they send me a link but it's NOT WORKING AT ALL! it's frustrating.
3 people found this review helpful
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Huzaifa Mubarak
December 23, 2025
had an accident, tried to file a report via Najm it. its absolutely useless, the app doesnt work. has so many errors and Najm call centre does not even allow calls with human agent.
6 people found this review helpful
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Muhammad Fahim
October 9, 2025
It has been 5 days I have been trying to register my account but the app is giving error "Sorry, something went wrong. Please try again later". I have registered complaint and they say it will take 10 working days to resolve my issue. 10 working days means 2 weeks. Not sure ehat happens after two weeks. Giving 5 stars bcz app is very good and hopefully my issue will be resolved soon, insha'Allah
38 people found this review helpful
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What’s new

Ongoing improvements to make your experience smoother and more reliable.


What’s included:
• Resolved various issues for a more stable and seamless experience.

Designed to ease your everyday life.

App support

About the developer
NAJIM FOR INSURANCE SERVICE
appsupport@najm.sa
al Ghdaeer Distric, Lulu Trading center , near Gate 3 King AbdulAziz Road Riyadh Saudi Arabia
+966 55 667 8124

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