Adolph Novosad III
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The TAG pairs with the phone fine. After the most recent app update, at least the app will now connect to the tag. But the Moto Tag APP still will not allow the tag to ring the phone or take a photo as advertised. Unclear if UWB works. The devide uses a "hotter/colder" method to show you how close your phone is to the tag. So can non-UWB trackers. They said that FMD did not yet support UWB, but didn't say the Moto App did not as well. No directionality or AR locating. UWB appears irrelevant.
4 people found this review helpful
Motorola Mobility LLC.
October 4, 2024
Please re-try to connect by first going to the top level "My tags" menu by selecting the tag icon on the top left and then selecting the tag. Please keep the tag nearby when trying to connect.
Sebastian Di Grillo
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All good with the app! Some factory reset button would be nice. It took me some time to reset my tag and repair it with my device. (The instructions on the web about pressing 5 seconds were not aligning with my experience). Regarding the tag not being shown in find my device web page, it seems to be on Google's side. Hopefully they add tags in web version in the future so you can track from a PC.
3 people found this review helpful
Motorola Mobility LLC.
October 4, 2024
Hi Sebastian - are you referring to the Google's Find my device app ? Currently tags (not only Moto Tag) are only supported in the Find my device Android app. and not the browser.
Christopher Gale
I have a Galaxy S22 Ultra. The app has a bug. The phone locate feature works well when the phone is unlocked. When the phone is locked, I have to press the moto tag 20 times to get my phone to ring. I'll give the tag a chance to redeem itself until the next software update. For now, I can't recommend this product to anyone yet, until Motorola steps up their game.
1 person found this review helpful
Motorola Mobility LLC.
September 26, 2024
Hi Christopher,
Sorry you are having trouble with this feature. Once enabled, the "locate phone" feature is designed to work without requiring any interaction with your phone. Please ensure your phone has the moto tag ringer service running. Try toggling the "locate phone" setting OFF and back ON to see if the ringer service notification shows up.