Movistar MX–Tu línea en la App

4.6
316K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Welcome to the new era of connectivity with the Movistar MX App! Designed for you, this application offers you the necessary tools to manage your Movistar line easily, quickly and safely. With the Movistar MX App, you will enjoy an experience that will allow you to make the most of each of the benefits and services that Movistar offers you.

Discover all the features of the Movistar MX App:

1. Check your consumption

Maintain precise control of the consumption of your data, calls and messages in real time to avoid surprises on your bill.

2. Get gigs when you sign up (put first)

Sign up and receive gigs at no cost! If you are a Prepaid user, get 2 gigabytes x7 days or if you have a plan enjoy 1 gigabyte x30 days. Download it now!

3. Pass or request gigs

Did you run out of data? Don't worry. With the Movistar MX App, you can transfer or request gigabytes to other Movistar lines, both in Prepaid and Plan, easily and quickly.

4. Pay and check your invoices

Consult, download and pay your bills from the comfort of your Smartphone with a credit or debit card whenever you want.

5. Recharge your line easily

Recharge anytime, anywhere with your credit or debit card. Additionally, personalize the benefits of your Prepaid recharges, adapting them to your needs.

6. Complement your line

Enhance your experience with additional packages and modules. With the Movistar MX App, you can contract services such as Max, Paramount+, McAfee and many more, directly from your Smartphone.

7. Switch to a plan or renew your Smartphone

Explore and switch to a plan that better suits your needs or renew the one you already have with a new Smartphone. Everything from the App! and with special benefits and promotions.

8. Discounts and exclusive promotions

Take advantage of the exclusive offers, discounts and promotions that Movistar has for you as a user of the Movistar MX App, you have access to a variety of additional benefits at no extra cost.

Prepaid: Flexibility and total control

- Customize your recharges: Adjust the benefits of your recharges as many times as you want.
- Detailed consultation: Check the details of your calls, messages and data consumption.
- Exchange of gigabytes: Transfer or request gigabytes from other Prepaid lines easily.
- SOS Recharge: Request a balance loan when you need it most.

Plan: Convenience and additional benefits

- Invoice management: Consult and pay your invoices online charged to your bank card.
- Exchange of gigabytes: Transfer or request gigabytes from any Movistar Plan.
- Purchase of additional packages: Expand the benefits of your plan with additional packages.
- Renew your plan: Renew your plan and get a new Smartphone directly from the App.

Download the Movistar MX App now!

Don't wait any longer and discover how the Movistar MX App can make your life easier, giving you total control over your Movistar line, exclusive benefits and more efficient management of your services. Available to all users in Mexico, this App is the perfect solution to always stay connected and make the most of everything Movistar has to offer you.

Download it today and start enjoying all these amazing benefits! Movistar moves with you.
Updated on
Apr 3, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
315K reviews
Miguel Muñiz
February 2, 2023
Really bad experience. At first, it was working fine, I was able to personalize ever single time, but all of a sudden start to acting up, like for example, it seems like I have done the whole personalization process, and even at the end shows that "my personalization was successful " but never actually activated on my phone. I called customer support and stop by the store in several times, and they haven't been able to fix the issue. It made me waste so much time, money and effort.
42 people found this review helpful
Did you find this helpful?
Movistar México
October 14, 2022
¡Hola! Mándanos un correo electrónico a mimovistarayuda.mx@telefonica.com y compártenos tu experiencia, recuerda que tu opinión es muy importante para nosotros.
Jessica Karen Tinajero Bernabe
February 23, 2025
This app crashed too much. Every time I want to check my plan or payment it crashes. Please fix this bug problem.
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Movistar México
February 23, 2025
¡Hola! Te sugerimos realizar lo siguiente; desinstala la app e instálala nuevamente y asegúrate que tenga la versión "v2.0.126" o superior nuevamente ingresa, si continuas con problemas, por favor envía un correo a MiMovistarAyuda.MX@telefonica.com, con gusto te apoyamos ¡Tus cometarios nos ayudan a brindar una mejor experiencia!
León Del Norte
November 18, 2023
You guys are great!!! The app stopped working after an update and I was freaking out because I never had problems with Movistar, ever!! But, I called customer service and within 2 minutes, issue was resolved!!! App works great again!!! Technical issue resolved while on the phone!!! Movistar is the bomb...you may be all that and even a bag of chips!!! Thanks Movistar!!!💪🏻🤩🇲🇽🎉
35 people found this review helpful
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Movistar México
April 17, 2022
¡Hola! Mándanos un whats y atenderemos de manera eficiente tu solicitud, solo ingresa desde tu navegador --> https://www.movistar.com.mx/WA-PS

What’s new

Movistar MX – Toda tu línea en una App
Paga tu factura, recarga, consulta tus consumos, renueva tu equipo y más

App support

About the developer
Pegaso PCS, S.A. de C.V.
david.islas@telefonica.com
Prol. Paseo de La Reforma No. 1200 Piso 14 Lomas de Santa Fe, Cuajimalpa Cuajimalpa 05349 México, CDMX Mexico
+52 56 1640 4000

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