Xfinity

3.9
229K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Your Xfinity experience, enhanced.

Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW.

NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity.

Xfinity customers also get:

• 24/7 real-time support anytime you need it.
• Tools to help you seamlessly activate your equipment and test your internet speed.
• Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer.

Customers who rent our equipment get even more:

• Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more.
• Personalized tools and tips to help improve WiFi performance.
• Advanced Security to protect your devices and help keep loved ones safe online.
• Parental controls so you can set family-safe browsing and pause WiFi to any connected device.
• Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password that you set up when you signed up for Xfinity.

Need help signing in?

• If you don’t have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
Updated on
Jul 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
221K reviews
Amy Zorko
July 22, 2024
Meh . . . The biggest disappointment is when it notifies me that it blocked a threat and then I click on the notification, it takes me to a blank screen. Then, when I try to go back or close it out, it freezes, then a "close this app" window pops up, and I have to close it that way. Also, it's a little hard to navigate. When I go back in to find the threat notification, I have to search for it.
6 people found this review helpful
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Michael locklear
July 15, 2024
Horrible app. Too many annoying ads from them trying to sell unnecessary stuff. What I hate the most is the fact I need a stupid,slow annoying app to edit anything on my router. I should be able to log straight into my router, like almost every other ISP and set it up the way I want and not rely on some app that has insane loading times. If there was another ISP where I live,I'd never get Xfinity again. Unfortunately they have a monopoly in the area and on the base.
79 people found this review helpful
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lessalia
July 23, 2024
Xfinity might be the worst company I have had to deal with. I cannot log into the app, which is required to set up my internet. It gives an error after the 2-factor code and logs me out. When I call support, the automated voice tells me there is an outage right now, and we cannot help you, and then hangs up. The current outage is for TV, WHICH I DON'T HAVE IN MY PLAN AND DOES NOT AFFECT ME. That an automated voice can hang up on me and have it impossible to reach an actual person is unacceptable
19 people found this review helpful
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Comcast
July 23, 2024
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6009c6C81 to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.

What's new

We're always improving.

This update eliminates bugs and reduces errors to give you the best experience.