Xfinity

Comcast

About this app

Enhance your online experience with the all-in-one Xfinity app.

It's the power of the Xfinity 10G Network, in the palm of your hand. Manage your account, pay bills, boost your network, and enhance your experience on the Xfinity app.

Xfinity customers get all this for free:

• Everything you need to manage your Xfinity account — view your plan details, change or upgrade your service, and more.
• Xfinity Rewards. Join for free so you can enjoy special perks, unique experiences, and product benefits right in the app, just for being a customer.
• Tools to help you test your internet speeds, troubleshoot your connection, check data usage, and even restart your equipment.

Customers who rent our internet equipment also get:

• Access personalized tools and tips to help improve your WiFi performance.
• Test the Internet speed reaching every connected device in your home.
• Protect your devices and help keep loved ones safe and secure, with Advanced Security included.
• Get peace of mind with parental controls included. Pause WiFi to any connected device, set family-safe browsing, device limits, and more.
• Enjoy ultimate control. Set up and personalize your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password you set up when you signed up for Xfinity Internet.

Need help signing in?

• If you don't have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at www.xfinity.com/privacy/manage-preference

Ratings and reviews

Love the Wi-Fi and cellular service, but customer service is the worst! First, it's difficult to speak with an actual person. Then when you have an issue, they're quick to give ticket numbers, but it takes them forever to actually resolve an issue! But for the Wi-Fi and the cellular service, I would kick Xfinity all of the way to the curve! If I keep having issues though, I'm going to be done with Xfinity completely!!!

In July I tried logging into my account several times and it just kept going back to the first screen. After 6 attempts I deleted the app because this has happened twice before. UPDATE: I installed the app again. It is now November and no change, it is absolutely horrible. It takes you to a desk format and when you try to log in, the screen flickers then goes back to log in repeatedly. I can't get into my account at all. Go back to the old app, at least it worked!!

Not sure if it's the application, or Xfinity, but it is very poorly optimized. It struggles to load between pages from the home screen, and navigation is rough. Just to change the password on your wifi, for example, requires 4 pages to navigate. Xfinity really needs to invest some money in network/application development. Scrap this app, try again.

What's new

We're always improving.

This update eliminates bugs and reduces errors to give you the best experience.