Xfinity

Comcast

About this app

Your Xfinity experience, enhanced.

Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW.

NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity.

Xfinity customers also get:

• 24/7 real-time support anytime you need it.
• Tools to help you seamlessly activate your equipment and test your internet speed.
• Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer.

Customers who rent our equipment get even more:

• Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more.
• Personalized tools and tips to help improve WiFi performance.
• Advanced Security to protect your devices and help keep loved ones safe online.
• Advanced Security on the go provides safe browsing and data protection to your mobile device whenever you’re connected to an unsecured WiFi network away from home. When you enable this feature, the app will occasionally run a VPN Service. The app will ask for additional runtime permissions for this feature.
• Parental controls so you can set family-safe browsing and pause WiFi to any connected device.
• Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password that you set up when you signed up for Xfinity.

Need help signing in?

• If you don’t have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference

Ratings and reviews

Xfinity wasn't content with making the desktop website unusable, they had to do it to the app as well. Forced to update loops broken after un/reinstall, but then there's sign in loops that don't let me in. I got in once but it looks the app has been reduced to a bad webpage that reduces any features you had. I can't stress that I need this app because the website sucks so hard. Xfinity, I'm begging you to revert to the last working app update.

1 star. Using the old one was easy to manage and navigate. This one, you must sign in and even when you say to save your info on the device, it will ask you again to sign in. Have a question for the autobot? You need to sign in. Need to pay a bill? Sign in again. I don't know why the app was changed to this one however it is horrible. The UI is also clunky and not as visually pleasing as the original app. currently states needs an updated version, no update available? loops.

Has crashed 7 times so far over the past hour as I attempted to view my broadband labels, view my bill, view the outage map, and view the status of my equipment. Just performing a pull-down refresh caused one of the 7 crashes. Edit: As of the latest update (Dated 2025-04-17, I installed 2025-05-01) the app crashes immediately on every startup and is fully unusable. Edit 2 (2025-05-09): app has not been updated further since 04-17 and remains in a state of zero function after almost a month

What’s new

The Xfinity app is always improving.

This update eliminates bugs and reduces errors for the best experience.