Xfinity

3.9
223K reviews
10M+
Downloads
Content rating
Everyone
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About this app

Your Xfinity experience, enhanced.

Easily manage all your services in one place with the Xfinity app. Plus discover the power of NOW.

NOW is a simple new way to get internet and mobile. It’s just what you want, and nothing you don’t. With all-in monthly pricing. Backed by Xfinity.

Xfinity customers also get:

• 24/7 real-time support anytime you need it.
• Tools to help you seamlessly activate your equipment and test your internet speed.
• Xfinity Rewards. Enjoy special perks, unique experiences, and product benefits just for being a customer.

Customers who rent our equipment get even more:

• Everything you need to manage your account, all in one place — pay your bill, view your plan details, change or upgrade your services, and more.
• Personalized tools and tips to help improve WiFi performance.
• Advanced Security to protect your devices and help keep loved ones safe online.
• Parental controls so you can set family-safe browsing and pause WiFi to any connected device.
• Ultimate control with tools to help you set up your WiFi, assign user profiles, and get help improving the performance of every connected device.

Getting started is simple. All you need is your Xfinity ID and the password that you set up when you signed up for Xfinity.

Need help signing in?

• If you don’t have an Xfinity ID yet, create one here: xfinity.com/getstarted
• Look up your existing Xfinity ID: xfinity.com/id
• Or reset your Xfinity password: xfinity.com/password

Learn more about your options related to ‘California Civil Code §1798.135: Do Not Sell My Info’ at xfinity.com/privacy/manage-preference
Updated on
Jun 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Audio and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.9
215K reviews
Andrew Harsh
June 16, 2024
The app is consistently slow, it switches between an app and an internal web page, and the "assistant" is even harder to use than the inconsistent and l confusing menus. The xfinity service has always been great (at least until recently, which has forced me to actually use this app to get service support), but this app is abysmal.
12 people found this review helpful
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Ashley M.
June 4, 2024
It never works. 80% of the time I can't even log in and it just says, "Oops, we're having trouble"... When I can log in, half the data and options are usually missing or it just freezes. Xfinity is the absolute worst company to deal with in general and I would ditch them in an instant if we had any other option in our area. They need to do better. They certainly charge enough to invest in better technology and service.
164 people found this review helpful
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Comcast
June 4, 2024
We appreciate you leaving a rating. For us to find out more about your experience and help in any way we can, use this link http://spr.ly/6009eNcRc to start a conversation with us. Please copy and paste the link into your browser or click the link in the email notification you received regarding this review.
Todd Scachitti
June 15, 2024
Can't change Network, Can't find Device. After receiving a new Router/Modem from Xfinity, I had to change the name of the network and password. The Home App does NOT allow you to change your current network or password!!! If you go online and follow their instructions to remove the old network fine, no problem but you cannot add a new one! The App cannot find any devices, it doesn't allow you to find a network, it only suggests that you hire a Google Nest Certified Professional.
11 people found this review helpful
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Comcast
June 15, 2024
Thank you for leaving a rating. We would like to learn more about your experience and provide support. Please use this link http://spr.ly/6006508mp to start a conversation with us. Copy and paste the link into your browser or click the link in the email notification you received regarding this review.

What's new

We're always improving.

This update eliminates bugs and reduces errors to give you the best experience.