Mr. Cooper

Mr. Cooper Group

About this app

Stress-free Homeownership, At Your Fingertips.
Keeping track of your mortgage with Mr. Cooper is more convenient than ever. Make payments quickly, monitor your FICO® Score*, and see customized ways to leverage your home equity—or quickly get in touch with a mortgage expert for on-demand assistance. With our app in your back pocket, managing your home loan can be easy and stress free. Plus, we’ve made it even easier to…

Manage your mortgage from anywhere 24/7
Handle the basics with ease — safely and securely make payments or set up AutoPay .

Track your home value & equity
View your home’s value and equity as they change over time.

Explore personalized refinance options with Refi IQ
Get potential loan options based on your goals. It’s simple, quick, and secure.

Get prequalified & shop smarter
Enter your information and get an easy-to-access prequalification
letter in minutes.

Access your statements & other correspondence
We make finding our communications convenient and hassle-free.


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*FICO Score available for primary borrowers only

Mr. Cooper is an Equal Housing Lender NMLS #2119
8950 Cypress Waters Blvd.
Coppell, Texas 75019

Ratings and reviews

I hate this app. There are no early payoff calculators that I can find and nothing is intuitive. The constant "ad" at the top of the app to claim my offer for a new loan is tacky and annoying. I am already an involuntary customer and don't want to be sold every time I look at my mortgage information...which by the way is pretty impossible to find in app.

I've made changes on the app that didn't go through which costed me $30 in fees. Don't trust the app. It's decent for quick info but I prefer the actual website. Also it takes forever for auto pay to be deducted from my account. Edit to response: You think I didnt call in to sort this out when it happened? You guys charged me twice! Once for the reversal of my regular payment and once for my extra principal payment reversal. Customer service said they couldnt help me. The autopay is dangerous

** Update ** About a year ago after several calls they finally fixed the issues and I'm able to use the app as intended. Have had problems from day 1 with this app. When it works, which is about twice in the last month, it's not bad. Called customer service several times and they had issues as well trying to get it to work. Keeps telling me my username and or password is not correct or registered. From the reviews it looks like I'm not the only one having problems, PLEASE FIX !!! Thank you...

What's new

We're always working to make the Mr. Cooper app better for you. Turn on auto updates to ensure you always have the latest version.

This update includes:
• Multi Factor Authentication (MFA)
• Minor bug fixes and improvements