MTB Neo

Mutual Trust Bank PLC

About this app

Stay connected to your MTB account and services 24/7 with the MTB Neo App, now available for Android devices. This convenient, free service is offered to all MTB customers registered for MTB Neo App. With the MTB Neo, you can:

* View account information in real time
* Transfer funds to MTB or other banks via NPSB/BEFTN/RTGS
* Perform MFS transfers and add beneficiaries
* Recharge mobile phones instantly
* Access credit card details and pay bills (local and international currencies)
* Opening FDR & DPS products
* Order cheque books and much more

How to Activate the MTB Neo App on Your Device:?
1. Click on Register to MTB Neo
2. Input your registered mobile number
3. Verify OTP
4. Select your bank account number or card number
5. Set your user id and password
6. You are ready to log-in to MTB Neo

Your Security Is Our Priority

MTB ensures a secure mobile based banking experience with state-of-the-art security features:
* Registration Required: You must be registered for MTB Neo to access the Android app.
* Activation Process: App usage requires an activation request from your MTB Neo account.
* Advanced Encryption: The service is secured by SSL encryption and additional proprietary encryption technology from MTB.
* Device Restriction: Only registered devices can access the MTB Neo Android App.
* Two-Factor Authentication: Every transaction is protected by two-factor authentication for added security.

Need Assistance?

Our 24/7 MTB Contact Centre is here to help:
* Domestic Calls: 16219 or 096040 16219
* International Calls: [phone]
* Email: [e-mail]

With MTB Neo, enjoy seamless, secure, and convenient banking at your fingertips!

Ratings and reviews

The font size is quite small and could be made more prominent and bold for better readability. However, my biggest concern is that whenever I make a money transfer, the app doesn’t provide an option to download the transaction receipt as a JPG image. This feature is badly needed, as it would make it much easier to save and access transaction receipts directly from the phone gallery. Other than that, the app is quite good and works well overall.

The app interface is good, clean, and easy to navigate. Most features are easily accessible and user-friendly. However, I’m disappointed with the online/app-based FDR process. While I can create or open an FDR through the app, I cannot encash or close the FDR after maturity through the app. Even the helpline cannot process the closure. I was told that I must visit a branch to encash or close the FDR. For a digital banking service, this is quite inconvenient and disappointing.

Why does one app require disabling Accidental Touch, Developer Options, chat heads, and every app that displays over others? This is extremely frustrating and restricts normal Android use. Disabling Accidental Touch can even cause unwanted fingerprint scans or accidental emergency calls while the phone is in your pocket. Is all this really necessary?

What’s new

•⁠ ⁠Bangla QR payment feature before login
•⁠ ⁠Bangla QR payment via QR code upload or merchant ID input
•⁠ ⁠Enhanced Account QR: Account QR has been upgraded to a Personal Bangla QR for easier and faster transfer
•⁠ ⁠P2P Fund Transfer: Seamless fund transfers between MTB to MTB customers by scanning or uploading an individual Bangla QR