
Frederic Ngirabacu
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I would give zero star if it were possible. Setting up the application doesn't work. I've tried several times on several different days and it never worked. I always get the message "OTP failed ! Please try again later". The previous version of of this app (1 or 2 years ago) used to work without any problem. The problem ("OTP failed") is still there, 1 year after my previous feedback on that !!
4,074 people found this review helpful

A Google user
This is actually a nice idea, to have all your accounts in one place and be able to manage them and have visibility. However this app is not helping with that, the app is very slow, there are alot of timeouts. Can't purchase data and airtime with our usage limit. Can view my bills at certain times. It's a nightmare navigating through the app. And why do I need to keep entering my number when logging in, even after selecting the remember me checkbox. Can you please fix this app. Or just hire me.
4,698 people found this review helpful

Ruth Njuba
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This app is so horrendous, I might actually switch to airtel. Ever since the update in October or early November, the app has had so many problems. It doesn't recognize mobile data connection, doesn't open, won't accept WiFi, generally, it is just a waste of space on my phone. I have also concluded thatbit does not work on many Samsung devices. Do better MTN.
5,867 people found this review helpful