My Airtel-Online Recharge, Pay Bill, Airtel UPI

Airtel

- September 9, 2017

Everyone

Shopping

( 1,046,838)

My Airtel-Online Recharge, Pay Bill, Airtel UPI- screenshot thumbnail

Description

India’s first Payments bank is now part of the all new My Airtel App. The My Airtel App is now not just the fastest & most secure way to recharge your Mobile & DTH accounts, pay postpaid & broadband bills, pay electricity bills but also lets you manage your Airtel Payments Bank Savings and Wallet account as well as send and receive money through airtel payments Bank UPI.

What does My Airtel App offer?

1. Prepaid
- Enjoy exclusive offers, exciting deals and coupons on online recharge with the payments app
- View tariff plans of full talk time, top ups, night packs, daily packs, SMS, internet packs, roaming packs, 4G, 3G and 2G usage, prepaid mobile recharge
- Claim your handset bundled offer from the online recharge app to enjoy amazing benefits
- You can buy international roaming packs from the mobile recharge APP
- Repeat your frequent prepaid mobile online recharge on the go
- Alerts for your data usage & go in for quick recharge for more data packs
- Lets you activate family share with few clicks

2. Airtel Payments Bank Account
- Your mobile number becomes your bank account number
- You earn a high interest rate of 7.25% p.a. on your savings balance
- Free personal accident insurance of Rs. 1 lac
- Talk-time equivalent to the money deposited at the time of account opening
- Account opening, cash deposit and cash withdrawal at any of our Banking Points
- Pay bills, make online payment and do recharges conveniently
- Use Airtel UPI to easily transfer the money from your phone
- Easy money transfer from your phone
- Cashless payments at a vast network of our merchants
- Option to pay at over 1 lac ecommerce sites using the online debit card

3. Postpaid
- Use the app to register and receive postpaid bills on your email. If you have forgotten the password to retrieve your bill, you can request for the same through the app
- You can check the credit limit of your mobile postpaid account from the app
- Details of Data Balance, Account balance, Bills, Bill plan and Unbilled amount
- Alerts for your data usage & offers for more data packs

4. DTH
- Repeat your frequent DTH recharge on the go
- Enjoy exclusive offers, exciting deals and coupons on easy recharge of DTH of all operators

5. DSL/Broadband
- Enjoy 100% secure transaction on all your broadband bill payment with PCI-DSS.
- View tariff plans of broadband & fixed line/landline bill payment.
- You can check the history and status of your past service request from Smartbyte consumption detail APP. You can see the amount of data that has been purchased and consumed as Smartbytes

6. Additional Features
- View all your transaction history for online recharge & bill payments
- Add and manage your dongle with ease from the MyAirtel App
- Notifications to remind you about your accounts and keep you on track
- Make payments and do mobile recharge using Airtel Money UPI
- Make online payments using debit cards, credit cards and net banking facility
- MyAirtel app makes payments and instant recharge a super quick mobile experience.
- Easy Prepaid Recharges, Bill Payments and DTH recharges for all operators
- PCIDSS certification makes the My Airtel app the safest app and mobile wallet to use and allows fastest checkouts for prepaid recharge, postpaid bill payment and Airtel money load cash.
- You can also make life simpler by adding all your family/friends prepaid, postpaid, DTH & Broadband / Landline accounts for mobile recharge offers & for bill payments at one single place.
- Enjoy exclusive offers, exciting deals and coupons on recharge of your mobile & DTH and bill payments. Recharge it now and enjoy free recharge and bill payment services.
- Manage all your services & raise all your complaints & requests at one touch with 24X7 customer care.
- Recharge history and bill summary on the bill payment app

Reviews

4.3

1,046,838 total

5 702,504

4 180,420

3 62,403

2 26,615

1 74,896

Vishnu V Anand

Living in Delhi NCR. Frequent call drop and poor internet connection. 😡😡😡Yes u guys really sucks. I contacted customer care through call and web but poor response. I trusted this network, that's the only reason I ported my number to Airtel. It was my bad decision. As a alternative I used Jio network and their customer care facilities. I really appreciate their response time and their actions which they had taken. I wish Airtel have a customer care better than Jio. Atleast should have online cc bot facility in your app.

Very very poor service. Really disappointed by airtel service & network. I live in main city but Most of the time it shows my phone switch off or out of coverage area. Also I have to restart my galaxy S8 phone after evey 30-40 min to get internet connection. More over 2G speed of other network is better than airtel 4G speed. Pls friends suggest Vodafone is better or jio to port my no.

Siddharth Swarup Das

Guys m totally disappointed. I live in Burla (Sambalpur, Odisha). I switched from Jio to Airtel due to slow internet speed. But I don't think I took a wise decision. Though I am paying for 4g (451 FRC) but the internet speed is that of E ( 0.02 kbps) Seriously guys... This is the reason you call yourself the smart phone network..!!!!!

Deepa V

Recently airtel become most worst network. 2 month before I got recharge option of 149 2GBP with calling. Now whenever I check no best offer is available for me. Airtel give good offer for new customers. And nothing for old customers. I even my friend who is using same cartel have good offer and not for me. So I decided to quit airtel. I am going to port to some other network.

sunit vaid

These guys sucks. My billed amount was Rs 1527 and I had a balance of Rs 50 in my wallet. In order to make an amount equal to my billed amount I charged my credit card for 1477. These guys took my Rs 50 balance from wallet along with the charged amount for 1477 but gave me credit for Rs 1477 only. WHERE ARE MY 50 BUCKS??? Since today is due date for payment so I charged Rs 50 again from my card in order to square off the bill. And when I called customer service I was advised to call a different no in working hours to check for wallet balance as they were clue less. TRUST ME THESE GUYS ARE NOT TRUST WORTHY TO HANDLE YOUR MONEY. Along with their app their network sucks too. I am going to switch all my nos to some other operator then I won't need this pathetic app.

Vivek J

Still has lots of bugs. For example my billing cycle starts on 5th and today is 10th, still sms usage reflects last month values. Sometimes it keeps telling me bill is overdue whereas the payment is shown in app itself. If you are implementing such features atleast make sure the information is not older than 24-48 hours.

User reviews

Vishnu V Anand September 10, 2017

Airtel September 11, 2017

Hi Vishnu! Thanks for your feedback. We appreciate it and will definitely work towards addressing it in the coming few releases. Have a great day! Thank you, Umang~Team My Airtel App

September 25, 2017

Airtel September 25, 2017

Hi! Apologies,it is perfectly understandable that your are very upset about network experience as you expect the best from Airtel. Please check our Open Network feature on the app. You can "Report Issue" or "Host a Tower" through the same and our network team will definitely assist you. We really hope this will help you :) -Team MyAirtel App

Siddharth Swarup Das September 14, 2017

Airtel September 14, 2017

Deepa V September 23, 2017

Airtel September 23, 2017

Hi! Apologies for the inconvenience. Request you to share the mentioned concern with us at 121@airtel.com stating the registered number in order to help us connect with you to address your concerns Thank you, Gaurav -Team MyAirtel App

sunit vaid September 24, 2017

Airtel September 24, 2017

Hi! Apologies for the inconvenience. Request you to share the mentioned concern with us at wecare@airtelbank.com stating the registered number in order to help us connect with you to address your concerns Thank you, Gaurav -Team MyAirtel App

Vivek J September 10, 2017

Airtel September 10, 2017

Hi Vivek! Apologies for the inconvenience. Request you to share the mentioned concern with us at myairtel.app@airtel.com stating the registered number in order to help us connect with you to address your concerns Thank you, Umang-Team MyAirtel App

rejesh cyriac September 20, 2017

Airtel always the best. Surprised to see the way payment bank works..good network, great speed and superb customer service .i am a great fan of airtel broadbank as well. For the last 3 years it was only 3 times i lost the connection and resorted in an hour time also. Bharti rocks😎😎

Saumya Mishra September 20, 2017

Be careful using Airtel Bank. They don't care if ur money is lost. I tried to recharge 499 for Airtel number but transaction failed and my Airtel payment bank money was blocked. So I did another transaction. Called them and told them to keep my money in my Airtel bank account. But after 32 hours I found my number was recharged again and the money was debited from my account. I am never going to use this app anymore. However I have written it to ombudsman of that fake bank.

Airtel September 20, 2017

Hi, Apologies! Please drop us an e-mail at wecare@airtelbank.com along with your number and our team will look into it instantly :) Thank you, Gaurav-Team MyAirtel App

sam watson September 23, 2017

This app contains so many bugs. Do not download this app. They can use your bank account and they can also robbed by different ways. I have paid a bill of 2500 for this app and the bill is not paid to my number the receipt is also showing another number. If you want to secure you account balance so don't download this app. The worst thing is that they gave you greetings of lost of your money

Airtel September 23, 2017

Anand Shanker Sharma September 16, 2017

This app is useless, whenever I tried to download and use it, it asks for OTP verification. When I provide the OTP received in SMS, it says wrong OTP and in bottom it says you are not connected to Internet. I have downloaded this app with same Internet but I am getting this message. I tried this multiple times with mobile data as well as on Wi-Fi but of no use, even I logged a complaint on 121 longtime back but nothing happened.

Airtel September 17, 2017

Hi! Apologies for the inconvenience. There would be transient issue. Please access now and in case this persists then send us your registered number along with screenshot of the error at myairtel.app@airtel.com.Thank you, Kaustav~Team MyAirtel App

Sonu Verma September 18, 2017

I have activated a 1400 ₹ pack by mistake to my dth account. And it started showing my dth balance in minus numbers. I have deactivated the service and got full refund from Airtel which is really great because I haven't thought they will return my money. Thanks to you Airtel for providing good services for years.

Swapnil Bandekar September 16, 2017

The newer version is pathetic. It shows recharge as failed and when completed second time, its succeeds for both attempt. The money is refunded only to main account balance which cannot be used if you are using a data only device. The previous version allowed using main account balance to buy data pack which is no longer supported on this version. So much for improvement

prateek gupta September 18, 2017

It shows my prepaid number as postpaid. Did a recharge of Rs 100 from the app, amount was deducted from my bank account but recharge did not happen. Moreover the app shows no information that any transaction was done. After a few days airtel generated a bill of rs -100 for my prepaid number. I went to an airtel store and they were unable to sort out the issue. What next consumer court...?

Airtel September 18, 2017

Vimal Thakor September 14, 2017

I live in SURAT. But I feel that I am living in internal backward area, due to very poor network from Airtel. I have complained Many times, but no reply from Airtel. I am thinking 4 porting. Will never come back to this operator. As I m 10 yrs old consumer. But these hopeless people are never understand the values of consumers..

Airtel September 14, 2017

Hi! Apologies, It is perfectly understandable that you are very upset about network experience as you expect the best from Airtel. Please check our Open Network feature on the app. You can '' Report Issue'' or '' Host a Tower'' through the same and our network team will definitely assist you. Thank you - Team MyAirtel App

Arun Roy September 19, 2017

Pathetic service at uttam nagar in Delhi. No network availability at sukar bazaar road, uttam nagar. Airtel is the worst cellular company at uttam nagar in New Delhi. I had port my telenor number in airtel but that was the biggest mistake I had done because airtel has no service at my home, i.e, uttam nagar New Delhi. Airtel has no network availability at urban area. Why they advertise like "India's best network". I think it would be like " India's worst network ".

Airtel September 19, 2017

Apologies! We understand that you are very upset about network experience as you expect the best from Airtel. Please check our Open Network feature on the app. You can "Report Issue" or "Host a Tower" through the same and our network team will definitely assist you. We really hope this will help you. Thank you! Kaustav - Team MyAirtel App

Vinoth kumar September 22, 2017

Airtel worst network in India I using Airtel four G network coverage most place not working. I call the customer care but not give the solution. My money is wasted in 400 rupees in Indian money. So please friends Airtel sim bringing first check the your location 4G coverage.

Airtel September 22, 2017

Hi Vinoth, apologies! If you have concern with the network coverage you can "Report Issue" or "Host a Tower" through our all new "Open network" feature in the app and our network team will definitely assist you :) -Team MyAirtel App

HAPPY SINGH September 17, 2017

Worst support app ever get to the customer care service.. they always asks for 2 hours 3 hours time but doesn't provide me my refund value (cashback). They Lai to the customers and make them fool by giving them false hopes and information.. Please don't trust them by their words.!!!! Still didn't get any sorts of action from your side????? Worst experience ever Guys don't use this app..

Airtel September 18, 2017

Hi! As requested earlier, kindly share your number along with the transaction details at wecare@airtelbank.com. Our team will check the cash back status and connect with you to share an update. Thank you! Dheeraj, Team MyAirtel App

Abhijit Patil September 17, 2017

I'm trying to add top up for Start Sports 1 HD channel since last 1 hour. There is no option to do it on your web portal, mobile app keeps throwing error, phone no either not reachable or busy all the time. Frustrating experience. I'll have to switch to other service provider. Also worse data speed on mobile no.

Airtel September 17, 2017

Hi! Thank you for your valuable feedback. We have captured it and will surely take into consideration for future updates. Thank you- Team MyAirtel App

Surya Sureka September 26, 2017

The revamped look is much better. Loved the new update where it shows call minutes remaining in my plan. Earlier it showed data remaining and i relied on 3rd party apps to keep track of calls usage. I was so glad to see the minutes update that i came to play store to update my review to 5 stars and write all this. Which i RARELY do.

Airtel September 26, 2017

Hi Surya, thank you for sharing the valuable suggestion. We will definitely consider this for the future update of the app. -Team MyAirtel App

shubham jain September 17, 2017

This is shameful, I requested to activate StarSports1 by the app but these people activated StarSports2 and now thay are refusing to give refund or swap the channel even the rates are also same. I even called the customer care within 10 min of such activation. If this will be your attitude, trust me I will be the 1st person to switch to Jio DTH when it comes.

Airtel September 18, 2017

Hi! Please share the issue description along with your number at 121@in.airtel.com. Our team will connect with you to address your grievance. Thank you! Dheeraj, Team MyAirtel App

Suraj Agrawal September 18, 2017

Why are you all not understand our problem. You are simply replaying the same to every on ' CHECK OPEN NETWORK AND REPORT ISSUE OR HOST A TOWER'. I already did this for continue 6 mounth and after that also the problem not solved and finaly i port to other network.

Airtel September 18, 2017

Hi! Apologies for the inconvenience. Request you to share the mentioned concern with us at 121@in.airtel.com along with the registered number. -Team MyAirtel App

Tushar Kocharekar September 19, 2017

Now airtel providing poor service compare than other service proider. I'm from mumbai, right now I'm leaving in bangalore which is IT sector, but here also the airtel providing bad service. It's showing 4g network but frequently dropped in G, mostly when attend call. I'm very disappointed with airtel service

Mohit Singh September 15, 2017

I am using airtel postpaid more than a year and before that i had 4 year experience in prepaid services. Currently i am living in delhi and using 4g internet but speed is too low. Actual speed what i observed 200 kbps is it airtel??? I am thinking about to switch to another service provider even i am paying too much money then also

Airtel August 24, 2017

Mangesh Sathe September 14, 2017

I live in old Pune city, there is no network connectivity if you are using 3G and above, I am still using 2G through my handset settings. Customer care sucks as always. Time to discontinue Airtel as many alternatives are available...App also sucks as I can't find per month usage details of my calls and messages...on my personal note don't go for Airtel

Airtel September 14, 2017

Kallol Sengupta September 15, 2017

Fraud company. Airtel was charging speed top up tariff of Rs 100 /hello tune charge every month without my knowledge. You guys are big time crooks cheating customers. Besides this your network coverage is piss poor. I dont get coverage even at my home. 4G is a complete gimmick.

Airtel September 15, 2017

snehdeep jadhav September 18, 2017

Worst network .. I m posting this review by using BSNL NETWORK... AS MY AIRTEL IS NOT WORKING.. I thought it has largest coverage so i port my IDEA in AIRTEL.. And that was my biggest mistake.. Plz tell me the procedure how to get my mobile number back coz i have ported in AIRTEL JUST 7 days back...

Airtel September 18, 2017

Dola Biswas September 18, 2017

Worst service given by Airtel. M using 4g net connection bt network is very bad.... It can't stabble at 4g .... When m turn on the data at first it showing 4g than frequently it goes 3g n than 2g.... m just frastated... Many times i wanted to contact customer care bt call can't be completed..

Airtel September 18, 2017

Hi Dola, Apologies! If you have concern with the network coverage you can "Report Issue" or "Host a Tower" through our all new "Open network" feature in the app and our network team will definitely assist you :) -Team MyAirtel App

Rajendra Dhanayat September 21, 2017

Transaction not completed. When I used airtel wallet for transaction it says that your sim is blocked. Is this the way to treat your long time customer? What should I do now with my Airtel wallet balance? I want query to be solved asap and please don't give childish reasons for this.

Airtel September 22, 2017

Hi Rajendra, Request you to share the mentioned concern with us at wecare@airtelbank.com stating the registered number. Our team will assist you for the same. -Team MyAirtel App

Rajeev Ranjan September 16, 2017

Very poor sevice. On complaint they are only saying that thanks for your feedback, we will improve it in future. In opinion Airtel deserve 0 star but here u have to give at least 1. I was very stupid that i port my sim to airtel, now i am going again to porn my Airtel into other network.

Airtel September 16, 2017

Asiya Karim September 14, 2017

Tried recharging for 349/- on 1st sept. The transaction declined. The money wasn't reverted back to my credit card and nor does it show in the app. When I called up customer care they just kept passing me around from dept to dept. Don't use this app. It steals your money and leaves no traces. Doesn't even show I made a transaction. Pathetic!!!

Airtel September 14, 2017

Hi Asiya, we apologize for the inconvenience. Kindly share the below mentioned details: 1. Registered Number 2. Transaction ID 3. Recharge Details Drop us an email at Myairtel.app@airtel.com. -Team MyAirtel App

Vijay Prajapati September 17, 2017

Airtel is no doubt deceiving brand. Promised 100Rs cashback upon Creating and transacting 5 times on UPI. Abided by all TnC, no cashback rcvd. Also, they offered just 2% cb despite promosing of 50%. Thats why airtel's shares are crashing and it will be. RIP AIRTEL

Airtel September 18, 2017

Hi! Please be informed that the cashback offer is up to 50% which can vary from 2% to 50% . Further please refer to the following link https://www.airtel.in/offers to check the offers terms and conditions. Thank you, Umang~Team MyAirtel App

Smita Praveen K September 20, 2017

I stay in Bangalore,4g doesnt work most of the time. more over airtel is very partial,i am not getting 244 or 399 plan for 70/85 days but my friend is getting the offer. Jio offers same pack to all. Guess should change to Jio to get gud data offer

Airtel September 20, 2017

Hi Smita, we apologize for the disruption. Kindly drop us an email at Myairtel.app@airtel.com, stating the concern along with the below details: 1. Offer availed 2. Benefit Received 3. Registered number 4. Transaction id 5. Recharge details It will help us to serve you better. -Team MyAirtel App

Sweta Bharti September 25, 2017

Things have improved, but new problems have started to occur. Network quality, which I boasted of, has deteriorated drastically and call breaks are happening to often. Weak signals are adding to the woes. I need to reboot my mobile at least five times to get a hint of network. You people need to screw things tight to avoid portability to other service provider.

Airtel September 25, 2017

Hi Sweta, Currently, we do not have this option on the app. We will surely consider this for the future update. -Team MyAirtel App

DILIP KUMAR TIWARI September 14, 2017

Worst service provider. Airtel good in making ads only. Frequent call drop, network issue and internet is pathetic. Really regretting with airtel sim.... Just wanted to add the same problem communicated to network team. Reply was" In your area 2 g is excellent , 3 g and 4 g is moderate". My reply is if that is the then please stop showing rubbish adds and first improve your network.

Airtel September 14, 2017

Hi Dilip, Apologies! If you have concern with the network coverage you can "Report Issue" or "Host a Tower" through our all new "Open network" feature in the app and our network team will definitely assist you :) -Team MyAirtel App

Rafik Ahmed A. Ansari September 15, 2017

My 4g internet on Airtel network speed is 51kbps. Network is very bad at DUDHESHWAR, SHAHI BAG AND SONI KI CHALI AHMEDABAD PIN. 380004 OR 380023. After 6 time complain to customer care. Porblem not solved..

Airtel September 15, 2017

Hi Rafik, Apologies! If you have concern with the network coverage you can "Report Issue" or "Host a Tower" through our all new "Open network" feature in the app and our network team will definitely assist you :) -Team MyAirtel App

Hanumantharao Challa September 11, 2017

It has to be enhanced enough so no customer will reach 121 unless technical issue. Example - when I browse for channels in dth, I should see all available paid top-ups/free top-ups. And when I click on that it should be detailed enough so customer able to understand before he opt for that. Hope all these will resolve soon.

Airtel September 11, 2017

Hi! Thanks for your feedback. We appreciate it and will definitely work towards addressing it in the coming few releases. Have a great day! Thank you, Umang~Team My Airtel App

sravya borugadda September 14, 2017

Worst app. Plz dont put any money in it . My money is cut but i dintreceive any transaction msg. transaction history shows non sense that is no where related. Customer care doesnt lift the call. Im tiered calling. From morng 9 -11 im continuously trying but dont know why they are so busy

Airtel September 14, 2017

Hi Sravya, we apologize for the inconvenience. Kindly share the below mentioned details: 1. Registered Number 2. Transaction ID 3. Recharge Details Drop us an email at Myairtel.app@airtel.com. -Team MyAirtel App

Priyesh sethia September 23, 2017

Airtel bank service is the worst. I added money to my acc, its successful. But when I want to use that amount, it says your acc is blocked. customer care say u need to send kyc doc to activate the acc. Can u plz let me know why did u guys allowed me to add money if kyc was the problem. cheaters...

Airtel September 23, 2017

Pavan aaryan September 14, 2017

Airtel app is showing can't process payments right now. But able to add 500 bucks into the account. I am trying to pay my bill for last couple of days. Could not able to process. If this continues I will be in the list of late fee which I don't want to pay. suggest a solution to pay without late fee

Airtel September 14, 2017

Hi! Apologies for the inconvenience. Request you to share the mentioned concern with us at myairtel.app@airtel.com stating the registered number in order to help us connect with you to address your concerns Thank you, Gaurav -Team MyAirtel App

Supratim Ghosh September 15, 2017

Airtel app offers fake cashback promiss so that customers use it. Also airtel launched 4g but airtel can not provide 2g service perfectly. 1.Much network fluctuation.2. Irrerponsible customer care can notsolve problem. 3. 3g service & speed like 2g. 4. Network problem during call,result call end . Etc.

Airtel September 15, 2017