পল্লীবিদ্যুৎ সেবা

ICT, BREB

About this app

The **Bangladesh Rural Electrification Board (BREB) Call Center Consumer App** is a user-friendly mobile solution designed to streamline electricity account management for rural consumers. With this app, users can easily access and manage their account information, view billing details, and track payment history, ensuring complete transparency in their electricity usage. The app also offers a complaint management system, enabling users to file and track complaints related to billing, service outages, or technical issues, all from the comfort of their homes. Additionally, it features a direct call option, allowing users to instantly connect with the BREB call center for further assistance. Supporting both Bengali and English, the app caters to diverse users and ensures that they receive timely notifications on billing deadlines, service updates, and complaint resolutions. With future plans for mobile payment integration, the BREB Call Center Consumer App empowers rural electricity consumers with convenience, transparency, and improved customer service, enhancing the overall user experience while contributing to a more sustainable and efficient energy management system in Bangladesh.

Ratings and reviews

It's completely unusable. Will your app ever be usable, or was it ever usable? Whenever I try to add meter numbers to your app, I get the same error. If the app is not made completely usable, then why waste public money and create an app?🤬🤬

It’s truly disappointing to see such POOR QUALITY in a government app. Millions are spent on development, yet users get a BUGGY, USELESS product. You can’t even add an account, it always says, “Due to technical error we cannot provide you the service.” Expecting something good here feels like a sin. Such apps should be REMOVED from the Play Store, they only WASTE PEOPLE’S TIMES and patience.

While trying to add account it's saying "due to technical error we cannot provide you the service".