My Xcel Energy

Xcel Energy Inc.

About this app

The My Xcel Energy mobile app makes it easier than ever to gain valuable insights about your home or business energy usage, enroll in Xcel Energy programs and services, and pay your Xcel Energy utility bill.

MANAGE YOUR ACCOUNT
Unparalleled access to your Xcel Energy My Account on your mobile device! Pay your energy bill and view your past bills directly from your device. Conveniently choose among various payment options, including the peace-of-mind that comes from automatic payments.

ENERGY INSIGHTS
Want to know more about how you’re using energy in your home? Our mobile app gives you access to our energy insights portal with information about your current and historical usage and tips for saving energy.

PROGRAMS AND SERVICES
Quickly and easily enroll in clean, renewable energy programs. Get details and sign up for Xcel Energy billing programs like automatic payments or averaged monthly payments to make paying your bills even easier every month. Get piece of mind and protect your home appliances through HomeSmart. The My Xcel Energy mobile app provides access to all of the various programs that you may be eligible for.

SECURITY
Enhanced security features keep your data safe within our app, including biometric sign in.

Ratings and reviews

Horrible App! For the past few days, I haven't been able to sign in to pay or view my most recent statement numerous times. The screen just turns completely white after selecting sign on. Nothing I've tried works. I've uninstalled and reinstalled, restarted the phone, cleared the cache, and checked to make sure it was up to date. It's very frustrating, and now this app is completely worthless!! The app developers need to address this issue and fix this issue asap!! No wonder rating is so low.

It's difficult to sign in. Crashes all the time. God forbid you try to use it for more than one account. If I finally get signed into my business account and get anything done, there's no chance of signing out and successfully switching to my personal account. Even if you try to sign into the web browser, it navigates you back to the frozen app. I'm uninstalling and going back to using just the website.

Doesn't work. Don't waste your time. I've been stuck in an endless loop of 'new customer' for a year now just trying to get 'set up'. Why would I go through customer support again when it was fixed the first time and then just reset to 'new customer' setup' next time I open it. Thankfully my autopay is set up. This app is useless.

What's new

We work hard to constantly improve your experience. In this version, you'll experience bug fixes and improved app performance.