
Maher Salfiti
As other stated, why pay for something that was free? I get the costs for maintaining servers to store data, but $100/yr? That's robbery. Also, one of the features for the stupid fee states I can see individual panel production, but that's nowhere to be found in the app. And of course, they give you no way to contact them. WTH!? As for the app itself, when Sunstrong first took over, it was glitchy as hell. They fixed whatever issues they had and it works as it did before they took over.
129 people found this review helpful

Alan
After Sunpower folded we were left with a choice, take the free Sunstrong app and get instantaneous data only or pay $99.99 per year to get full data. I not the bullet and paid the $99.99 in early July when the old so you working. To date, I am still not getting anything but the instantaneous data, even though I've opened a ticket with Sunstrong. I gave them all the information they asked for, but still nothing has changed. I've requested updates on the status and all I get is "working on it".
55 people found this review helpful

Dan Fewings
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On October 18, this year, my app gave me the error message "You system is not communicating properly". I called Sunstrong and was informed that whomever does repairs only can be contacted via email. So after 3 emails, I finally received a responce. They would be looking into it. Soon after, another email saying since I own my system, they cannot help me. They only assist leased customers. The only saving grace is using the SCE app, I can monitor my daily usage that way.
29 people found this review helpful