mySunPower
4.0star
944 reviews
50K+
Downloads
Everyone
info
About this app
mySunPower™ offers convenient information about and control over your SunPower home solar power system. Designed to integrate seamlessly with SunPower solar and battery storage solutions, mySunPower puts the power to monitor system performance and control battery settings in the palm of your hand. The app is an extension of the mySunPower web portal.
Features include:
• Views of solar production, home consumption, and battery power flows.
• Historical system performance, including energy consumption data for homes equipped with energy consumption meters.
• SunPower SunVault™ Storage controls to change battery settings and view battery status.
• Live weather data and system alerts to inform energy decisions.
Features include:
• Views of solar production, home consumption, and battery power flows.
• Historical system performance, including energy consumption data for homes equipped with energy consumption meters.
• SunPower SunVault™ Storage controls to change battery settings and view battery status.
• Live weather data and system alerts to inform energy decisions.
Updated on
Data safety
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4.0
944 reviews
Ed Ramirez
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June 23, 2022
Ever since they rolled out this new application to replace the old one it has been a disaster. It has been buggy from the get-go, it would sporadically omit some of the data randomly, but at least you could see if your system was working. But for the last week and a half it has been total garbage. It won't show anything at all or sporadically show garbled numbers. I called tech support and was told that they had no clue about what was happening and couldn't tell me when it would be corrected.
1 person found this review helpful
Jeff Labrador
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June 13, 2022
The app was always working pretty well. The sunpower team via phone was able to change the settings and now it reports import/exports correctly. The usage seems a bit off but I'm just glad I got the correct information on flow of energy to my energy provider. UPDATE: Individual panel monitoring has been added and I love being able to see the data. Fantastic addition!
by SunPower
April 30, 2022
Thank you for your review. We're glad that you're enjoying the new mySunPower app and your SunPower system.
Nicklas Johnson
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May 17, 2022
We've been trying to get the app to display the correct size of our system in our profile for FIVE MONTHS. Every interaction with support takes a minimum of one month to complete. They've even sent someone out to our house to check our system, which got the right data to show up for a total of one day, then it reverted back to the wrong data again. They keep saying it's fixed without fixing anything. Fixing one config issue should never take this long. Very disappointed. Service used to be great
23 people found this review helpful
by SunPower
June 1, 2022
Thank you for your review and we apologize for your experience so far. Please email us at mysunpower@sunpower.com with your name, site address information and any associated case numbers you have from your previous interactions with our team.
What's new
- Bug fixes and performance enhancements