This product performs as though it is in beta testing still - the insights provide little information we don't already know (we room share - when the baby is up, we know it). I have the motion alert and sound alert at the minimum, but it still alerts me all day long that motion was detected (I'm starting to think we have a ghost) I would recommend that anyone looking at this product instead get a video monitor that doesn't promise to "revolutionize baby monitors" and is instead a basic camera that delivers what they promise for $100 less. By the time we have a second child, I'm hoping nanit improves the product. As a side note - we ordered in January and didn't have it delivered until April.
*Dev team: Easier access to enable/disable background audio. Having to go to settings>camera>sound>enable/disable background audio is a bit tedious as it'd be uber-helpful if there was an option on the home screen.----------- The Nanit hardware, app and dev team are absolutely amazing. While I did have to wait for my Nanit (and customer service was AWESOME while I waited), it just goes to show that good things do come to those who wait. Being a fairly new product, I honestly expected nothing less.----------- What I can and will say is that this is nothing short of crucial in this day and age. The pure fact that I can see, hear and make comfort noises for my little dude is fantastic. These are the core features that I sincerely appreciate and where Nanit excels. For Insights, I'm not so sure how that works as I haven't even opted to use them yet (little dude is 4 weeks old at the time of this review), but, to me, that is icing on the cake. ----------- If you are doubting, for a second, to give this a shot, as a brand new Dad and having NO IDEA WHAT I'M DOING, this truly is a game-changer. Do it.
This is a total sham. The idea sounds great but come on! Some of the easiest and basic needs aren't even being filled. Problem 1: no external monitor. Sounds good but what if you have a nanny and they need to get on but it's the first time you have used them so you don't want to give them all this other info you just want them to see baby... No option for that. And what if you WiFi isn't working or your mom is watching the kids for a night... Now you have to explain well "just download this app and the. Log in and then..." It's ridiculous. Problem 2: the freezing and loading. I mean I have been around slow networks but the rendering on this "intelligent camera" is insane. Rarely is it real time there is always a slight delay (which we don't see on the motorola.. which we had to get in the first place because we didn't get our nanit until 5 months after we ordered it... And that was 3 month after they said we would get it.) Problem 3: they record any movement as wake... But as most parents know there is a reflux in Babies so even though they twitch it doesn't mean they are awake... Sooooooo overall .. if we could return it we would. $300 plus $50 month to actually use the info they say is a total scam! I look forward to seeing a total renovation of this product after the disaster this round 1 was. .. hey Nanit, show some parents and get some real use before up charging folks for something that sounds good but doesn't work.
I wish I could give this app 5 stars but because the video freezes and sometimes would black out, it only deserves 2 stars. Being able to view my child live at all times is the main reason why I would buy a video monitor such as Nanit. It is annoying having to exit and reopen the app each time this happens. What's worse is that my child would be waking up and I would have no idea. Please fix this major issue ASAP.
The Nanit hardware is fantastic (5 stars) and was worth the 3 month delay. A few really annoying bugs that I'm hopeful the developers will work out! what's great: fantastic video quality, easy to navigate. Setup was easy. Much improved user experience over old RF baby monitors! Bugs/Issues as of 4/8/17 (reproduced on 3 devices on Nexus 6 7.1.1 and Pixel, XL 7.1.2): // Notification overload!! Sound/Motion notifications occur even when the baby is not in the crib. There should be an option to suppress notifications when the baby is not in the crib. I'll get 20-30 when baby isn't even in the crib. // Video disappears or is not updated: dashboard view and full screen live view occasionally do not update or video display is missing/black out. App sometimes needs to be closed for video to return. Noticed this occurs more often after screen timeout. // A few random force closes.
Each update brings more and better functionality. Also, best customer support I've ever received from any product I own.
Audio control over the app - Controlling Background audio / Mute from main screen, together with related bug fixes
Activate tokens from live screen
Night details enhancements