Used this app daily as a service writer with my galaxy s3, never had an issue. Since I switched to the Motorola Droid Turbo I have not had any success scanning a VIN, the camera just keeps trying to focus. I emailed tech support and their response was 'try uninstalling it' did that still no luck. This app saved me so much time it I just wish someone would actually try and resolve my problem.
Scan / freezes This I would say is a good app. I use it everyday but it's so aggravating because after one or two scans it freezes and I have to force close the app and reopen it to use it. Please fix this!!! I have a android Max.
Freezes After I scan a vin it freezes and then I have to force close then it works on reopening. Otherwise I love it just needs to work better
Worked OK on my Droid RAZR froze sometimes but I got a note 4 last week and it won't scan Barcodes anymore please fix I have to use the app everyday
Great, until.. This app worked great with my galaxy note 3. Since upgrading to the galaxy note 4, it doesn't work. As another reviewer stated, the camera just keeps trying to focus. I have, in turn, had to start using the O'Reilly First Call vin scanner app. It works flawlessly, although I wish it gave you as much vehicle information as this Napa scanner. I've also tried uninstalling and reinstalling several times with no luck.
Update installed. Back in business. Great app for my shop. Timesaver!
The latest version (18.104.22.168) includes a camera fix for Android 5 devices.
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