No External Drive Support...is a fail off the bat. Like, im sure someone uses local storage for media..., but there isn't a app category that is more likely to leverage external storage, e.g., SD, or even attached, than photo/video and audio. So HOW on earth, THIS app doesn't have that built in is not only an epic fail, it calls into question the entire product and program management competence. I cannot even TRY, and not sure I trust enought to BUY, if i could use it successfully.
34 people found this review helpful
February 25, 2020
Hi Aaron, thank you for contacting us. We are sorry for the inconvenience this may have caused. The best resource to help you troubleshoot the issue at hand is our Support Team. They can be reached here: https://www.nch.com.au/support/supportcontact.html?software=Switch
-NCH Software Team
Currently the app works very fine. I'm seeing a lot of negative comments from other users, but I believe the dev team made changes so, with that being said; -No crashes -Bulk conversion (with option to save in source location) The app works fine currently and I do recommend it. One feature I would suggest is having an option to use it in portrait mode because honestly in landscape mode I was almost unable to view the files I'd selected. All in all, great work NCH!
6 people found this review helpful
i purchased the nch switch format converter yesterday. works fine on my computer. was invited to download the android version. The android app on first run crashed. On second attempt it froze and that is where it stays in all other attempts to run it. It offers no chance to take a bug report and freezes to any input right at the beginning. Any chance you could fix that? email me back if there is any additional information you need. Sincerely, Richard Moore license registration id:6424740
8 people found this review helpful
September 6, 2022
Hello, We are sorry you had difficulty with our software. Our Team would like to help you get started. You can contact our Support Team at https://www.nch.com.au/switch/support.html -NCH Software Team