Rhoda Stephens-Yoder
The last time we ate at Islands, I went to the app to see how many points we already had. I got notice that there was an update to the app, and so I followed the directions to update. The app asked if I wanted to migrate my data from the earlier version. But, when I enter my email and phone number, I get a response that says that the phone number and email has already been taken, Well, duh !!! Any suggestions to fix this problem would be greatly appreciated.
Andrew Wood
After filling out my order for 4 people, I put the app in the background for 2 minutes, and when I returned, my order info was lost and I had to start over. When I did enter my credit card and order, there was no confirmation screen, just a blank screen. I only knew that the order went through when I got a text message. Finally, when I entered a promo code for free delivery before ordering, I was told it was invalid. When I entered it at the final checkout step, it was valid.
A Google user
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Ordering online is quick and easy. Really appreciate the ability to save and label previous orders. Space for special instructions very limited - something like 20 characters. I ask for no utensils or condiments on my take out orders, letting the restaurant know we're just taking it home to eat. And there is barely enough space to make that request.
6 people found this review helpful