Neato Robotics

2.1
9.3K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Now there’s a more intelligent way to clean your floors. With the Neato app and a Neato Botvac Connected series robot, you can control home cleaning from anywhere:

• Start, stop, or pause cleaning even when you’re away from home.
• Receive notifications about the status of your robot.
• Set a regular schedule for daily cleaning of an entire level of your home.
• Run the Neato app on multiple devices.
• Use an Android Wear device? See your robot(s), start/stop cleaning, and receive notifications about your robot’s status.
• Access a cleaning summary that shows where your Neato Botvac has cleaned.

These additional features are available for specific models:

Botvac D7 Connected
• Zone cleaning allows you to clean specific areas on-demand
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation
• Manual Drive to control your robot right from the Neato app

Botvac D6 Connected
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation

Botvac D5 Connected:
• Virtual No-Go Lines tell your robot where not to go
• Multiple floor plan support to clean with No-Go Lines on different floors
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation

Botvac D4 Connected
• Virtual No-Go Lines tell your robot where not to go
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation

Botvac D3 Connected:
• Virtual No-Go Lines tell your robot where not to go
• Quick boost charging reduces overall cleaning time (based on floor plan size)
• Eco/Turbo cleaning modes
• Extra Care navigation

Botvac Connected:
• Eco/Turbo cleaning modes
• Manual Drive to control your robot right from the Neato app

The app is compatible only with Neato Botvac Connected, Neato Botvac D3 Connected, Neato Botvac D4 Connected, Neato Botvac D5 Connected, Neato Botvac D6 Connected and Neato Botvac D7 Connected.

About Neato Robotics
We design home robots that make life easier by taking care of chores like cleaning. Our intelligent robots use sophisticated laser mapping and navigation to scan the room, choose the best path, and automatically vacuum dirt, dust, debris, and pet hair to leave floors neat and clean.
Updated on
Jul 17, 2019

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
No information available
2.1
9.3K reviews
Jeremy “RED ZMAN” Zimmerman
January 26, 2023
Love my D7, have had it for years, but the app is abandoned. No updates since July 17, 2019. It really needs help, always screaming that it's stuck, but it is not. Open the app to find that it's some other issue like the dust bin is full. Different reports are necessary so you can tell someone at home what to do. Duplicate notices for every notification, a bright white screen with no dark theme option. The device is great, until you have to maintain it. Sidebrush belt? 2 hours. Wheel? 4 hours.
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Micah K.
January 15, 2023
This app makes getting a Neato not worth it. The amount of times my robot gets forgotten or stops working is unreal. It's gotten to the point to where I don't use it because I'm tired of having to set it up again. When it does work correctly, it's great. But between the app disconnecting me all the time and the robot itself needing multiple repairs, I'm done with it.
1 person found this review helpful
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Neato Robotics, Inc.
January 18, 2023
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://neatorobotics.com/customer-care/. Thank you.
Mark B
November 6, 2022
Frustrating software It will almost never navigate the entire floor. It will almost never create the complete initial map, and therefore will not properly clean. For each of my 30 attempts to create a map, it never explorers the full boundaries. Of my 4 rooms on the main floor, maybe it will explore 1 or 2. Software is the biggest liability, and nothing is more frustrating that spending 1 week to get an initial map. Heaven forbit that you move a chair!
8 people found this review helpful
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Neato Robotics, Inc.
November 7, 2022
Hi Mark, We are really sorry for the navigation issues you're having and we appreciate you bringing this issue to our attention. Please contact our Customer Care at https://neatorobotics.com/customer-care/ so that we can assist you.

What's new

Bug fixes and user experience improvements.