
Jessica Fredrick
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I'm sorry but the new version is horrible. I had a very hard time in the beginning registering and logging in after multiple calls to the bank. Now it happens too often where it can't log you in it just says try later or call for assistance. I'm trying to be patient while y'all work out the glitches but its difficult.
4 people found this review helpful

A Google user
This is a terrible app. It's unreliable and unresponsive. It has errors every single time I attempt to use it. I can only access my account about half the time, regardless of how strong my connection is. And you can forget about trying to look through old transactions. If the app worked the way it's supposed to, it would be a solid 3- to 4-star banking app. I guess being a local credit union rather than a huge banking institution doesn't allow Neighbors to create a reliable functioning app.
17 people found this review helpful

Colleen Soileau
Once in the app, things seem to work fine. But the fact that I have to open the app several times, two different ways, before I can even get started, is annoying. I have my fingerprint saved with biometrics. Yet half the time after I've opened the app with that, it STILL brings me to the sign-in screen and asks me to sign in with a password. The point of the biometrics is to bypass typing in passwords. So there has to be some kind of glitch in the system.
5 people found this review helpful