7.45K reviews
Content rating
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About this app

Easily manage your mortgage online with the Newrez app. View account details, choose payment options, access important documents, and more!

Download the Newrez app to:
- View a snapshot of your current loan, including account details, recent activity, and payment info.
- Check the status from application through funding.
- Make a one-time payment, view pending payments, or schedule recurring payments.
- Access statements and documents.

Who is Newrez, LLC?
Newrez LLC (Newrez) is a leading nationwide mortgage lender and servicer. As a lender, Newrez focuses on offering a breadth of industry-leading products, supported by a loan process that blends both human interaction and the benefits of technology into an unparalleled customer experience. Founded in 2008, Newrez is headquartered in Fort Washington, Pennsylvania and operates multiple lending channels, including Correspondent Lending, Wholesale, Direct-to-Consumer, Retail, and a network of joint venture partners. The servicing business operates through Newrez’s servicing division, which consists of its performing loan servicing division, Newrez Servicing, and its servicing division, Shellpoint Mortgage Servicing. Newrez is a member of the New Residential Investment Corp. family. More information is available at https://www.newrez.com/

NMLS #3013. Equal Housing Lender. Licensed in all 50 states. For our complete licensing information, please visit https://www.newrez.com/licensing-disclosure-information/
Updated on
Mar 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info, and App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

7.38K reviews
Maurice Smith
April 23, 2024
Biometrics login does not work. It worked fine until the update. It gives you the oops error at the beginning. You then log in with your password. It asked you if you want to enable biometrics. You select yes. Nothing happens. Then if you select biometrics in the app it asks you to confirm or cancel. When you select confirm it toggles back off. Smh
2 people found this review helpful
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Newrez LLC
April 26, 2024
Thank you for leaving a review for the app and we are sorry that you are having a less than ideal experience. Please send an email to mobilesupport@newrez.com with your name, loan number and a detailed description on the improvements we can make. We would like to work with you to resolve this problem. Addressing your feedback is important to us.
Lady Serenity
November 3, 2022
Just tried to sign in and it gives the same errors as the Calibur app. Oh, and the webpage won't load. Fantastic. Seeing all of the other complaints, that remain the same for months, it seems that, perhaps, legal action should be considered, especially if people are getting late fees due to an app that does not work correctly. And I won't be contacting your lousy customer service, bc, clearly, that does not help.
48 people found this review helpful
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Newrez LLC
November 10, 2022
We value your input. Please e-mail us at customertechsupport@newrez.com with the best way to contact you. We’ll do everything we can to help!
Jamie Gray
December 4, 2022
The way I was paying my mortgage before this was perfectly fine. Now using this app is a complete downgrade. I'm at least still able to pay my mortgage. What I can't stand is the whole experience of this app is shotty, hard to navigate, and I can't pay my mortgage bi weekly like I could before and not have to worry about if it's going to go through or not. While my mortgage was in the process of being transfered to this, gave me the impression it would be finished by then. This app, is garbage.
51 people found this review helpful
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Newrez LLC
December 8, 2022
Thanks for your feedback! We’re sorry to hear you’ve had difficulties with our app. Please e-mail us at customertechsupport@newrez.com with your contact information so we can help you.

What's new

Update biometric authentication and bug fixes