Newrez

Newrez LLC

About this app

The Newrez App makes it easy to manage your mortgage. You can do everything from completing your application, making and scheduling payments, viewing recent activity, and securely accessing important documents. Check out the app and see why so many of our 11,000 customer reviews are 5-star. [Note: Anticipated new above the fold cutoff.]

Newrez App Features

- Track application status and upload documents
- View loan details including recent activity and current balance
- Manage recurring payments and make one-time payments
- Download your statements and other important documents

About Newrez LLC

Newrez is a nationwide mortgage lender and loan servicer offering home purchase financing, refinancing options, and comprehensive loan servicing across the United States. At Newrez, we recognize that homeownership is a long-term commitment, and we pledge to be your partner for all of it.

Through our robust origination platform, Newrez offers loan options crafted from a menu of hundreds of lending products. We also have the flexibility to tailor certain features of a loan to fit each client’s needs. We provide a single point of contact to help you navigate eligibility and understand your options so you can feel confident before applying.

For those customers who rely on us to service their loans, we’re as hands-on or hands-off as you need us to be. If you just want to make your payments and focus on everything else life has to offer, we’ll keep things simple and be here whenever questions come up. And if your priorities change, whether that means refinancing or putting your home’s equity to work, our team is ready to help you explore your options so you can achieve your goals. You can learn more about Newrez at https://www.newrez.com/

Ratings and reviews

The app needs lots of work. It crashes, constant loading. Never take my payments.. it's terrible.******* update 2 years later... issues continue. app is unusable. cant see my balance. cant make payments, or see any information. app has so many problems. I recommend just calling the call center to make payments or get info. app is a flop

never had much info in the app. recently, they randomly decided to remove all info about my loan from the app. I can log in, but there is nothing there. apparently I have to go through a whole thing to get it back. just a pretty poor user experience so far. not a useful app when it doesn't have the info you need to begin with then randomly removes what it does have so you can't monitor your loans/accounts without logging in on desktop.

I have not been able to login to the app for about a year. I login with biometrics and it seems to be successful but it sits on the login screen. but the login button doesn't work after I try once. have to use the website. issue 2:. I signed up for bi-monthly payments, which is supposed to help pay off earlier, but Newrez does this trick on the back end. if the amount isn't enough for a full payment they hold it until it is a full payment. This completely defeats the purpose. should be illegal.

What’s new

With this release, we’ve made it easier to access your HomeHub homeowner insights portal directly from the app, helping you stay informed about your home and loan in one place.

As always, we’ve made additional performance improvements and bug fixes to keep everything running smoothly.

Thanks for using our app!