New York Life

New York Life Insurance Company

About this app

Download the New York Life mobile app to:
- View and manage your policies
- Monitor investment values
- Make payments
- Find your agent contact information
- Update your communication preferences
- And more

Ratings and reviews

I have the hardest time getting to my account. I put in all the info they ask for and they say my account can't be found. What the hell, they don't have a problem taking my money, but I can't sign in and I can't even call them without being signed into my account. I've had to change my password, and every time I use the password again, it isn't recognized and I have to start all over again. I can't get into my account and I can't call anyone at New York Life.

Problem with app, not the phone. Can't log on due to this message: We have detected an issue with your mobile device preventing you from accessing this app. For your protection, it is recommended that you access your account on another device or reset your device to its original settings. NOW FIXED

I downloaded this app recently, and it will not work. I keep trying back later, the same results! This is very disturbing to me. I would think a company that has been in business for literally years this should not be an issue. This is a red flag to maybe cancel my policy and look for another good reputable company. I will give it one week 7 days if this app still hasn't improved. I don't feel comfortable staying with them. If New York life tries, they can fix this and have the app up running.??

What’s new

- Total Assets and Death Benefit from you policies and accounts are prominently displayed
- Investment account values and asset allocations info graphics on the landing page
- A new Consolidated Statement that is better organized and includes a new Investments section
- The ability to drill down into investments accounts for performance, activity, holdings and gains / losses