4.22K reviews
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About this app

Take control of your health with MyNextcare App

Nextcare insured members have a wide range of features at their fingertips that can help make their journey easier. Whether it's submitting and tracking claims, viewing policy benefits, issuing your insurance certificate, booking medical appointment or accessing your digital health insurance card, the MyNextcare app is here to help you with your health journey.

Here are our top features:

-Healthcare provider

We offer insured members the largest healthcare network for accessible and value-added services. Locate, contact, and reach easily a hospital, clinic, pharmacy, lab, or any medical facility.

-Submit & track medical claims

Insured members can submit claims by uploading medical documents through the app and get reimbursement by the desired payment method.

-Symptom checker

The symptom checker feature enables insured members to reduce unnecessary visits to the doctors as well as to identify emergency condition earlier.


This is the fastest and easiest way to see a doctor. Video consultation allows highly qualified doctors to quickly and conveniently examine symptoms, provide diagnoses, make treatment recommendations and advise on required medications.

-Appointment booking

Insured members are able to search for providers and over 20,000 doctors based on specialty, language, availability, location, and rating. Members are able to get pre-approval & a quote for an appointment.

Get the most out of our services by downloading the MyNextcare app.
Updated on
Jun 3, 2022

Data safety

Developers can show information here about how their app collects and uses your data. Learn more about data safety
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4.22K reviews
Ammatullah HM
October 23, 2022
The app glitches so much that the (see a doctor) button which is crucial for booking appointments and seeing the referrals isn't working 50% of the time. I've almost missed my appointments thanks to this. Even chatting with them through the app proves useless as they just tell you to email tech support. Uninstalling and reinstalling also doesn't fix the problem.
7 people found this review helpful
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October 27, 2022
Sorry for the inconvenience. The app is undergoing maintenance, and it will become much faster soon. Thank you for your patience.
A Google user
October 12, 2018
This is a request to the apps developer. The app's OCR function doesn't work as intended. I have been trying to update my Emirates ID details as notified by the app, but the OCR inserts numerals in my name and other details when I shoot a photo through the app. There seems to be no way to correct the wrong details. If I try to upload a scanned image of the ID, it just goes into an endless upload process and nothing happens afterwards. I hope you will be able to sort this out. Thanks.
21 people found this review helpful
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December 16, 2018
Please contact IT support on to help you with this.
Caleigh Emma
August 14, 2022
It could be an amazing app but one of the most important functions, downloading referrals, just plainly doesn't work. And the customer service was useless in helping. They asked me to ask the doctor to send referral directly to me and. It's also not convenient to find referrals
7 people found this review helpful
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August 16, 2022
Hello Caleigh. For some policies, in order to see a specialist, you will need a referral number that can be given by a doctor. You only need to see a doctor by video call via the MyNextcare app. If you have any queries please get in touch by email on Thank you

What's new

With the enhanced call back feature members scheduling a call or requesting for a call back when using the See A Doctor service be can receive the video call via MyNextcare app.