Next Robot Ticket
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About this app
NextRobot Ticket is the after-sales repair ticketing app for NextRobot service teams. It gives field technicians, support staff, and service managers one place to raise, track, and close repair jobs for Robby One cooking robots and other NextRobot equipment.
This app is intended for authorized NextRobot employees and service partners. A company account is required to sign in.
WHAT YOU CAN DO
Raise a ticket in seconds
- Scan a machine barcode to pull up the unit and its service history instantly
- Log the fault, affected component, and severity without retyping customer details
- Attach photos of the issue straight from the camera
Track work from open to closed
- See every ticket assigned to you, with status, priority, and due date at a glance
- Filter by machine, site, technician, or status to find what matters now
- Follow a ticket's full timeline — who did what, and when
Close the job on site
- Record parts used, labour, and repair notes while you're still in front of the machine
- Capture the customer's signature on the device for proof of service
- Complete the ticket even where signal is poor, then sync when you're back online
Keep the whole team aligned
- Dispatch and reassign tickets to the right technician
- Push updates so support and service managers always see current status
- Full service history stays attached to each machine for future visits
BUILT FOR THE FIELD
Fast barcode scanning, camera capture, and on-device signature mean a technician can work through a repair without touching a laptop. Everything recorded on site flows straight back to the NextRobot service system.
ACCESS
NextRobot Ticket connects to your organization's NextRobot service account. If you do not have credentials, contact your NextRobot administrator or service manager.
SUPPORT
For help with the app or your account, contact the NextRobot service team.
Note: This application is intended for authorized Next Robot employees, partners, and approved customers. An existing Next Robot account is required to use the app.
This app is intended for authorized NextRobot employees and service partners. A company account is required to sign in.
WHAT YOU CAN DO
Raise a ticket in seconds
- Scan a machine barcode to pull up the unit and its service history instantly
- Log the fault, affected component, and severity without retyping customer details
- Attach photos of the issue straight from the camera
Track work from open to closed
- See every ticket assigned to you, with status, priority, and due date at a glance
- Filter by machine, site, technician, or status to find what matters now
- Follow a ticket's full timeline — who did what, and when
Close the job on site
- Record parts used, labour, and repair notes while you're still in front of the machine
- Capture the customer's signature on the device for proof of service
- Complete the ticket even where signal is poor, then sync when you're back online
Keep the whole team aligned
- Dispatch and reassign tickets to the right technician
- Push updates so support and service managers always see current status
- Full service history stays attached to each machine for future visits
BUILT FOR THE FIELD
Fast barcode scanning, camera capture, and on-device signature mean a technician can work through a repair without touching a laptop. Everything recorded on site flows straight back to the NextRobot service system.
ACCESS
NextRobot Ticket connects to your organization's NextRobot service account. If you do not have credentials, contact your NextRobot administrator or service manager.
SUPPORT
For help with the app or your account, contact the NextRobot service team.
Note: This application is intended for authorized Next Robot employees, partners, and approved customers. An existing Next Robot account is required to use the app.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Photos and videos
Data is encrypted in transit
You can request that data be deleted
What’s new
Thanks for updating the Next Robot Ticket app! We've updated our Android app with bug fixes and changes to improve your overall experience.
