NCBA NOW

Craft Silicon

About this app

The NCBA NOW App is an app owned by NCBA Bank on android. The NCBA NOW app has exciting features that make your banking experience with NCBA Bank fast and convenient. The app can also be used by non-NCBA Bank customers.

Enjoy the following features when you download the NCBA NOW app:

•Payment of eCitizen Government services
•Hide/unhide your account balance
•Credit card bill payment, balance and statement viewing
•Debit and Credit Card Set PIN and Change PIN
•Insurance premium payments
•M-Pesa to NCBA Account transfer
•KRA domestic payments (iTax)
•Unit Trust accounts management
•Details of your Relationship Manager
•Fast contact to NCBA contact centre via telephone, email and WhatsApp
•Secure payment options via RTGS, EFT and Pesalink
•Lipa na M-Pesa services (Paybill / Buy good / Till) directly from your account
•Top up for Expressway toll payments
•Airtime purchase that is linked to phone book address
•Buy and sell forex through the FX Now feature

Ratings and reviews

Over the last year the app has been having multiple glitches including failing to launch or transact at critical moments when one needs to settle bills. Kindly fix it as all one gets from customer care is "sorry for your experience". A payment gateway needs to be solid for trust/ reliability in business.

This is very frustrating, the app keeps hanging on payment, sometimes it just keeps loading when logging in, today I really got embarrassed when making payments at the supermarket 😞,I use this app to even buy sugarcane, that's how much I use it.

-2 for poor customer support and an insulting UI. You ought to offer better customer support if I need to be manually allowed access to MY ACCOUNT via the app every once in a while. I struggle to understand how banks in Kenya operate. What's the reason behind this? I have never once been required to contact support to "activate" the Mpesa app or PayPal, etc. We are so behind!

What’s new

Minor bug fixes