
Angela Marotta
This app "I don't want to say is not working, it works. But for me is an intrusive tool, not only because you have to scan your receipts you also have to scan each of the items you've bought, like a cashier. Besides you have to provide the information on how you paid your shopping cash, bank card, credit "no bank info " just to clear that. They send you emails reminding you to keep sending info about your shopping. Some times I even make any in a whole week. Is annoying.
5 people found this review helpful
NielsenIQ
December 30, 2024
We appreciate your detailed feedback and understand your concerns about the scanning process and reminders. Your thoughts are invaluable, and we want to ensure you're getting the best experience possible. Please note when you have no shopping to declare you just need to tap on "no purchase" option once a week for that week. Thank you!

Alex Tong
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There was a problem this week and it did not record my entries, nor let me login. You don't get anywhere as many points when the app was introduced. It looks like you are just relying on the weekly points and surveys, which doesn't add up to much! Also, the app needs a lot of improvement, it's just not good enough!
18 people found this review helpful
NielsenIQ
November 30, 2025
Hi Alex Tong, it's disheartening to hear about the login and recording issues you've encountered. Your feedback on the points system is invaluable, and we genuinely want to enhance your experience. If you're still facing challenges, please reach out to our phone helpdesk for assistance. Thank you for sharing your thoughts!

Fiona Kwan Boutcher
This app is alright except for one issue: it occasionally has a tendency to crash out after scan submissions with an error message stating that data hasn't been loaded. This is with a steady, reliable WiFi connection & even after shutting down & opening the app again. It is a pain especially after scanning a very long receipt & with repeated effort ... This is starting to feel like a waste of my time.
4 people found this review helpful
NielsenIQ
December 14, 2025
Hi Fiona Kwan Boutcher, it seems the app isn't meeting your expectations, especially with your scan submissions. We truly appreciate you sharing this experience. For immediate assistance, please reach out to our phone helpdesk. Your feedback is invaluable, and we’re here to help! Thank you for your understanding!